Business Systems Analyst

1 week ago

Glendale, United States CIBA Insurance Services Full time

**Job Title**:Business Systems Analyst

**Department**:IT/Operations

**Reports To**:Managing Director, Information Technology

**Classification**:Full-Time

**Salary**: $80,000 -$120,000 DOE

**Summary**:
**Responsibilities and Duties**:

- Collaborate with stakeholders to elicit, analyze, and document business requirements.
- Evaluate current business processes and identify opportunities for improvement, automation, or optimization.
- Design and propose technical solutions that address business needs and align with organizational objectives.
- Coordinate with development teams to integrate new systems or enhancements into existing infrastructure.
- Assist in developing project plans, including defining goals, objectives, tasks, timelines, and resources required.
- Coordinate project activities, meetings, and resources, ensuring that all stakeholders are informed and aligned.
- Serve as a central point of contact for project-related communications, both internally and externally. Facilitate effective communication between team members, stakeholders, and management.
- Develop test plans, conduct testing, and ensure that solutions meet functional and non-functional requirements.
- Identify and escalate project risks and issues in a timely manner. Work with the project manager to develop mitigation strategies and contingency plans.
- Create detailed documentation including functional specifications, process-flow and workflow diagrams, user guides, and training materials.
- Provide training and support to end-users to facilitate successful adoption of new systems or processes.
- Stay updated on industry trends and best practices, and proactively identify opportunities to enhance systems and processes.
- Identify opportunities for process improvements and best practices, contributing to the overall efficiency and effectiveness of project management processes.

**Qualifications**:

- Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
- Previous experience in business analysis, systems analysis, and project coordination, with experience in relevant technologies and tools to perform the role's tasks effectively.
- Strong analytical and problem-solving skills, with the ability to understand complex business processes and identify opportunities for improvement.
- Excellent communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
- Familiarity with software development methodologies, database concepts, and enterprise systems. Proficiency in tools such as Microsoft Visio, SQL, and project management software is required.
- Strong organizational and multitasking skills, with the ability to prioritize tasks and manage time effectively.
- Ability to work collaboratively with cross-functional teams and stakeholders to achieve common goals.
- Flexibility to adapt to changing priorities and requirements in a fast-paced environment.
- Strong attention to detail and a commitment to delivering high-quality work.
- Experience in the property and casualty insurance domain or similar domain is highly desired.
- Experience in project management and resource planning is a plus.

**Background checks, including criminal record checks, employment verification, and education verification, are required.**

**This organization participates in E-Verify.

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