IT Desktop Technician

3 weeks ago

Burbank, United States TekwissenGroup Full time

**Responsibilities**:
**Summary**:

- You will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
- This is a journeyman position for the typical desk side support technician.
- You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
- Your assignments will range in complexity from troubleshooting and repair to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
- Ensures client-specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.

**Job Types**: Full-time, Contract

Pay: $23.00 - $25.00 per hour

Work Location: In person

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