_**Norco Animal Hospital is looking for professional, career minded Veterinary Receptionists who are growth oriented. We have a large customer and doctor network and growing, so our caseload is diverse, challenging, and fun We have two**_* _locations, all off the I-15, serving Southwest Riverside County. Our locations are located in Norco and Lake Elsinore._
- **We offer competitive compensation along with a comprehensive benefits package that includes medical/dental/vision, Continuing Education, paid vacation, emergency childcare benefits, generous personal pet care discounts and more**_

**We are looking for Receptionists that share our values Our values are Full Commitment, Hospitality, Accountability, Diversity, Collaboration and Positivity.**
- **MISSION: Strengthening the bond between people and their pets by caring for pets and the people who love them**_

**Requirements**:

- Excellent and professional communication skills, verbally and in writing
- Great listening skills with ability to handle complaints and unpleasant customers
- Ability to get along with customers and employees, on the phone and in person
- Proficient in Excel (Spreadsheets) and Word
- Willing and able to work a flexible schedule that includes a weekend day
- Strong time management & Organizational Skills
- Minimum 1 year of veterinary experience, training or work related to the veterinary field.
- **Physical Requirements**_
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Allergies to animals must be controllable through medication
- The ability to sit or stand for the duration of 8-10 hours a day
- Ability to type 40 wpm
- Visual acuity sufficient to maintain accurate records, recognize people and understand written directions
- Ability to speak and hear sufficiently to understand and give information in person and on the phone
- Ability to work well under pressure
- Ability to lift up to 35lbs
- **Duties**_
- Greet all clients
- Use superior customer service
- Answer telephones
- Assist clients when checking in or out
- Verify and update client information, pet information and vaccine schedules
- Schedule appointments for exams, procedures and take medication refill requests
- Make boarding reservations
- Check in and out appointments for exams, run in backs, boarding, grooming and surgery
- Daily reconciliations and deposits
- Complete daily checklists
- Monitor front lobby and reception area in order to maintain a clean and organized area for clients
- Be willing and able to cover shifts, work evenings, weekends and overtime if requested by management
- Maintain a professional attitude and appearance at all times
- Must be client focused at all times
- Excellent and professional communication skills, verbally and in writing
- Great listening skills with ability to handle complaints and unpleasant customers
- Ability to get along with customers and employees, on the phone and in person
- Proficient in Excel (Spreadsheets),Word, Gmail and Google Documents

Pay: $17.00 - $20.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance

Schedule:

- 10 hour shift

Work setting:

- In-person

Application Question(s):

- We are looking to fill a full time position. The position we are looking to fill will be for four ten hour shifts a week that includes a weekend day. We are open seven days a week. Do you have any specific days or hours that you are not available to work?

Work Location: In person