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General Manager

4 months ago

Boston, United States Title Boxing Club Full time

**COMPANY**: TITLE Boxing Club 

**POSITION**: General Manager

**LOCATION**: Boston, MA

**POSITION OVERVIEW**  The General Manager (GM) executes all sales, fitness, and operation functions within TITLE Boxing Club. The GM provides exceptional member experience, a team environment, and ensures the club’s financial success. The GM is responsible for end-to-end management and development - focusing on effective and efficient resourcing, scheduling, club & team performance, goal setting, and providing exceptional customer service; through upholding the company policies as the ultimate brand ambassador.

**BRAND STANDARDS & RESPONSIBILITIES**
- Hit monthly revenue targets through membership enrollment and retention, as well as class package, private training, equipment, and retail sales
- Foster and maintain an engaged, high-performing team that aligns with the company’s mission, vision, and values
- Manage all end-to-end employment and development - through resourcing, scheduling, daily/weekly goals, and monthly/quarterly performance evaluations
- Facilitate and supervise ongoing training(s) to ensure all employees are proficient in club sales, operations, fitness, and TITLE brand standards + policies
- Meet and collaborate with Regional Leadership and Corporate - with ongoing communication to deliver E2E club sales funnel through prospect/lead generation, first-time visitors, marketing/events, and new membership units
- Cultivate an evergreen source of energy and community-focused club culture that delivers high member satisfaction and achieves maximum profitability
- Delegate, oversee and lead all club operations and member engagement
- Monitor club appearance, including a clean, friendly, and well-maintained environment
- Execute and oversee employee interviewing, training, scheduling, and payroll upon start
- Adhere to all operational policies and maintain responsibilities for compliance with State & Federal employment
- Meet/exceed TITLE key performance indicators for club metrics - through daily, weekly, and monthly reports

**SKILLS & QUALIFICATIONS**
- 3-5+ years in a managerial role - supervising, directing, and coaching teams
- Experience managing trend reports and/or demonstrated math analytical/ratio skills
- Excellent interpersonal and customer service skills
- Fitness enthusiast and boxing experience preferred; however, not a ‘knock-out’ qualification

**REQUIREMENTS**
- High School Diploma/GED
- College degree strongly preferred
- CPR and First Aid certified preferred
- Flexible hours, with the ability to work early mornings, evenings, and/or weekends

**COMPENSATION & PERKS**
- Base salary + large monthly bonus incentives + monthly commission
- Full-benefits package (PTO, medical, dental, and vision)
- Enjoy discounted company merchandise and take classes for FREE

**TITLE Boxing Club** is the world's leading boxing fitness brand that offers a full-body, authentic heavy-bag workout designed to build your fitness, control your breathing, and clear your mind. The boutique fitness franchise specializes in boxing and kickboxing classes with more than 120 locations. Above everything we are dedicated to showing people of all ages, shapes, and abilities that there is no feeling like ripping into a heavy bag - a feeling of confidence that you can take with you anywhere you go and in everything you do

Pay: $55,000.00 - $62,500.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance

Experience level:

- 3 years

Shift:

- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Ability to Commute:

- Boston, MA 02114 (required)

Work Location: In person