20106231 Service, Sales Specialist

4 weeks ago

Canton, United States Otis Elevator Company Full time

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us **#Buildwhatsnext**

**Job Title**
- Service, Sales Specialist _

**Role Overview**

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is growing and we are recruiting a Service Sales Specialist.
The main goal of the role is to achieve sales growth through creating and managing customer relationships through sales achievement, situational problem solving, and comprehensive account management. The role will be based in the Boston territory, reporting to the Sr. Manager, Maintenance.

**On a typical day you will**:

- Manage a portfolio of elevator units through maintaining good working relationships with existing customers
- Serve as primary contact for timely resolution of customer needs surrounding inquiries
- Develop build-on repair and modernization sales through networking, bids and tenders
- Develop your own sales strategy to achieve sales targets, ensuring profitability
- Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
- Conduct sales negotiations and close deals, ensuring payment on time
- Collaborate with fellow team members, including other sales representatives and field colleagues

**What you will need to be successful**
- You have a business or technical degree or have completed training as a technician or technical business administrator, with a minimum of 5 years' work experience
- You have some experiences in the sale of technical products requiring customer consultation
- You have a strong customer and service orientation, including excellent interpersonal skills
- You have strong presentation, written, and verbal communication skills to effectively develop expectations and relationships with internal and external customers
- You are target focused, with the ability to work at pace in a demanding, complex, corporate organization

**What’s In it For Me / Benefits**
- You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
- We offer you remuneration in accordance with local standards plus:

- vacation and incentives, car allowance
- We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

We support work-life integration, allowing space for both work and your personal life so that you can feel fulfilled in both aspects. For this role, we offer flexible working hours with the possibility of remote work.

Pay: $83,000.00 per year

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Compensation package:

- Bonus opportunities

Schedule:

- Monday to Friday

Work Location: In person

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