Business Analyst/consultant Ii

1 week ago

Madison, United States Zenith Services Full time

Client manages the technology and computer infrastructure that drives the Agency’s business systems and automation requirements. The IT department manages infrastructure and software that supports the Headquarters building, the State Archives Preservation Facility (SAPF), and twelve Historic Sites around the State. This position reports to the Deputy Chief Information Officer and works closely with IT team members, the Library Archives Museum Collections Division and its Digital Services program area, as well as a number of other departments and organizations both within and outside of the Society to provide expertise and support for a variety of complex technical solutions.

The IT Business Analyst II also provides regular consultation and guidance related to increasing efficiencies through scripting or automation of recurring tasks, digital workflows, testing/acceptance procedures, and other IT or business processes.

**Responsibilities**
- Collaborate with business stakeholders to understand their digital service needs, challenges, and goals.
- Translate business requirements into clear, concise, and actionable technical specifications for IT teams.
- Act as a liaison between business and IT, ensuring clear communication and fostering collaboration ensuring business requirements are met while IT processes, standards, and policies are strictly adhered to
- Create documentation of existing equipment and software to assist in formulation of crosswalk to future services and support models
- Provide consultation on optimal use of resources and offer guidance related to the automation of certain digital workflows used to process digital images and audio
- Work collaboratively across IT and program areas to research and investigate complex technical issues, roadblocks, and objectives to provide sustainable solutions

**Knowledge, Skills & Abilities**

**Minimum Qualifications**:

- 5 years of relevant professional experience
- Strong understanding of IT industry best practices and security standards
- Strong analytical and creative IT problem-solving abilities
- Ability to effectively communicate and translate complex technical topics with a non-IT audience
- Experience with cloud-based and on-premises storage technologies
- Experience supporting, analyzing, and documenting complex digital workflows, IT processes, and computer hardware or software systems
- Experience with technical planning, project communication, and change management processes
- Exceptional at multi-tasking and prioritizing in a high-pressure environment
- Excellent customer service, written, and oral communication skills
- Ability to work both independently and in a collaborative team environment

**Additional Qualifications**:

- Experience with Digital Asset Management Systems (DAMS) and implementation of metadata standardization
- Experience with digital archiving, imaging, or audio capture technologies
- Experience with scripting languages and automation tools
- Experience creating and maintaining hardware or software inventories, user and system guides, and maintenance schedules
- Experience with virtualization technologies and concepts

**Additional Details**:
Projected Start Date : 2024-07-22T00:00:00

Projected End Date : 2025-06-30T00:00:00

Client Company : State Of Wisconsin

Vendor Pay Rate : 33.28

Face to face interview required : No

Background Check : No

Drug Screen : No

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