**Title**:Lead Barista

**Job Type**:Part-time (28 hours)

**Rate**:$20.00 +Tips

**Reports to**:Director of Career Development

**Hours**:Flexible hours within the cafe operating hours of 7am-3pm, Monday-Friday

**Position Description**:
Land of a Thousand Hills Cafe located in downtown Lynn and is open from 7-3 - and we are hiring Our cafe is a social enterprise owned and operated by The Haven Project, a Lynn based non-profit, helping housing unstable youth. The cafe acts as a "Job Training facility", which means our baristas help to train the job training clients to become competent workers in future jobs.

The Lead Barista is in charge of maintaining order in the café and training staff with any difficulties with operations in the café. Assists Director of Career Development with marketing for the café, orders with vendors, inventory, training, catering, and finalizing projects.

If you are interested, send your resume and a short paragraph explaining why you think you are qualified and interested in this job.

**Essential Duties and Responsibilities**:
The Lead Barista will maintain the café up to code and assist staff with training and difficulties for quality control. Will assist with images and marketing for the café internally and externally. Fill orders needed for vendors and make sure products are stocked. Monthly inventory is filled and assists with any projects for the café. Assists in the training of Haven Project’s job training program participants in coordination with the Director of Career Development.
- Train and assist staff to maintain quality control of goods sold in the café.
- Educates our customers on the superior quality of company products and services.
- Follows all company recipes, procedures, and quality standards.
- Participates in all sales promotions effectively and efficiently.
- Continues to learn and educate themselves on whole bean knowledge, coffee blends, tea products, bakery items, coffee brewing, and blended products.
- Greets all customers with fast, friendly, personalized service and develops a rapport with our customers by learning their names, favorite drinks and food items.
- Responds proactively to prevent customer service situations.
- Accurately rings sales orders into the cash register and counts back change to customers in a courteous and friendly manner.
- Maintains efficient, friendly service standards and demonstrates such standards when training other team members.
- Routinely cleans the bar area, floor, windows and grinders, and takes out trash.
- Assists with vendor orders, inventory, and the distribution of weekly shipments and maintains a clean and organized storage room.
- Assists with marketing projects for the café.
- Reports potential safety hazards, operational inconsistencies, and all employee accidents to the Director of Career Development.
- Ability to lift 50 pounds.
- Run errands and work special events, when needed.
- Demonstrated ability to lead, communicate and train fellow team members/job training clients. Maintains positive morale.
- Reports job training client work progress to Director of Career Development.
- Accurate, effective, and efficient cash handling that follows all established internal controls.
- Consistently embodies and upholds the Haven Project’s Mission and Values.

**Qualifications**:
1 year Barista experience preferred.

1+ years of experience in the coffee industry industry or restaurant industry preferred.

Exemplify the ideal barista with exceptional bar skills, outstanding customer service, and a passion for sharing knowledge.

Demonstrate compassion and patience to be able work with young adults in training.

Excellent time management skills and ability to self-direct when necessary.

Adaptability and creative problem-solving skills.

Basic or previous POS experience.

Compassion, patience, and the ability to create a supportive and non-judgmental environment;
Maintaining a non-judgmental attitude and a display of unconditional positive regard when working with individuals experiencing homelessness.

**Education**:
High school or equivalent required.

**Benefits**:
Sick time

401K

401K matching

Employee Discount

**Job Type**: Part-time

Pay: $20.00 per hour

Expected hours: 28 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Paid sick time

Restaurant type:

- Café
- Coffee shop

Shift:

- Day shift
- Morning shift

Weekly day range:

- Monday to Friday

**Experience**:

- Barista experience: 1 year (preferred)

Ability to Commute:

- Lynn, MA 01901 (required)

Ability to Relocate:

- Lynn, MA 01901: Relocate before starting work (required)

Work Location: In person