Patient Support Specialist
3 weeks ago
Description
Family Practice Guilderland is hiring a full-time Patient Support Specialist to join their team
This is a 40-hour work week. Monday-Friday 7:30-4
**Responsibilities**:
Greeting and checking in patients when they arrive to the office.
Process incoming telephone calls/messages based on office policy and procedure.
Schedule appointments for patients, following office protocols for access to care.
Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
Obtain patient signature on the appropriate waiver(s) according to insurance requirements
Organize and monitor the provider's daily schedule.
Maintain timely patient flow.
Verify patient insurance coverage/demographic information at each visit and update when necessary
**Annual salary range**: $15.25 - $22.75
CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment
Community Care Physicians is an Equal Opportunity Employer.
**Requirements**:
High school graduate or equivalent with additional education desirable.
Previous clerical experience in a medical practice preferred.
Strong computer skills.
Knowledge of medical terminology and office procedures preferred.
Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
Maintain strictest confidentiality and discretion.
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