Manager of Production

3 weeks ago

Los Angeles, United States Human Resource Plus Full time

**PURPOSE**:
The Manager of Production & Rentals manages all aspects of rentals at the Company. They will manage the rental agreements with third parties at the Company. They will also manage the box office and front of house at the Company Theater.

There are multiple locations at the Company but locations may be amended at a later date. As necessary, the Manager of Production & Rentals may be asked to assist in coordinating staffing and support for other campus rentals.

**RESPONSIBILITIES INCLUDE**:

- Rental Contracts
- Negotiate and execute contracts.
- Provide and obtain and file proper insurance documents and certifications.
- Manage bookings to ensure they are documented into all applicable notification systems.
- Oversee billing, creating chargebacks and allocations including proper coding for Accounts Payable and cost centers, permits, etc.
- Review, approve and code bills from vendors that are pass-through to renters.
- Maintain and organize signed rental contracts, estimates, invoices and ancillary documents (insurance certificates, set-up instructions, equipment and staffing specifications) in an electronic file accessible to executive and accounting staff.
- Set-Up Process
- Plan and oversee the execution of the set-ups as required under the terms of the rental arrangement or as required for in-house production activities.
- The Manager of Production & Rentals will supervise the other internal or outside supporting personnel as necessary.
- Oversee health and safety protocols. Includes but not limited to overseeing placement of temporary fencing, traffic cones, or other safety practices as specifically required or recommended by the City of Los Angeles, County of Los Angeles or State of California, Company policy, participating unions or authorized crew management.
- Communications with staff
- Coordinate needs for programs and productions with Program Directors and Managers.
- Communicate scheduling of venue(s) with Program Directors and Managers by communicating about bookings as documented into all applicable notification systems.
- Plan, in collaboration with the Production Manager, technical and other needs for each program and production.
- Oversee the technical and operational execution of these programs.
- Front of House (FOH) Theater
- Assist in providing on-site and day-of oversight for the opening and closing of the theater.
- Serve as the primary relationship manager for FOH operations with clients and assist the Director of Performing Arts as directed in providing cost estimates ensuring efficient, excellent and timely customer service along with a fair and profitable return on investment of resources.
- Distribute Company and public information to staff, especially front-line staff with public interface regarding all activities taking place in FOH.
- Determine FOH staffing needs for events and assigns and supervises staff.
- Responsible for managing house, concessions and merchandise in collaboration with Programming Directors.
- Provide FOH on-site, day-of oversight and guidance for each program performance.
- Recruits, hires and manages ushers and other FOH staff for theater and Company events.
- Manages volunteers for FOH as needed.
- Manage all box office functions in accordance with current software and business practices. This function may include the following activities:

- Update software as necessary to ensure program information is complete and accurate to provide for ticketing for theater rentals and events.
- Manage ticket selling functions. Prepare ticket sales report.
- Conduct box office receipt reconciliation.
- Oversee ticket sales at the box office window on the day of the program performance and coordinate with assigned staff to sell during the weekday hours.
- Answer customer inquiries regarding performances.
- Establish financial goals, prepare budget and control costs.
- Other duties as assigned.

**REQUIRED QUALIFICATIONS**:
**Education and/or Experience**
- Bachelor’s Degree (B.A.) from a four-year college or university; or two or more years related experience. and/or training; or equivalent combination of education and experience.

**Skills**
- Accurate written and verbal communication.
- Possesses basic math skills.
- Detail-oriented and work effectively under pressure while meeting all applicable deadlines.
- Excellent organizational skills with ability to multitask.
- Excellent computer skills including Microsoft Office and scheduling, calendaring and database software used to perform the job.
- Proactive in approach to work and able to make sound decisions.
- Strong interpersonal skills.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Maintain strong effective relationship with all stakeholders including customers, donors, managers, staff, vendors and volunteers.
- Communicate with staff and management and perform

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