Payment Strategy
3 weeks ago
Responsibilities
About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security (“USDS”) is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
Team Intro
The Payment team of U.S. Data Security department of TikTok provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on - to ensure that users have a smooth and secure payment experience on TikTok platform.
In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.
**Responsibilities**:
You are playing a key role in empowering TikTok to achieve overall payment success by way of payment security. You will contribute to the development of industry-leading capabilities to protect TikTok and our users from emerging payment threats and ensure secure payment growth. You must be able to work both independently and as part of a team to deliver on a set of needs in a fast-paced environment. Specific responsibilities include:
- Champion security: Follow best practices to meet the high standard of regulatory data security requirements.
- Design, conduct and analyze experiments to identify causal relationships between various factors to measure payment strategy effectiveness and make improvement recommendations.
- Subject Matter Expert on fraud types, trends and emerging threats facing TikTok payment ecosystem, and pursue related opportunities to mitigate risks and remove vulnerabilities from TikTok platform. Define business objectives and formulate specific and practical business problems into mathematical problems and mathematical models in a fast paced, fluid environment.
- Evaluate and analyze fraud patterns, trends and data to develop, implement, and evolve fraud prevention rules within TikTok's fraud rule engine with accuracy and effectiveness, while minimizing user disruptions. Design, conduct and analyze experiments to identify causal relationships between various factors to measure rule effectiveness and make improvement recommendations.
- Collaborate with analytics, data engineers, operations, and product managers, to build end-to-end fraud defense systems, including detection, action, monitoring and alerting, testing, etc.
- Work closely with the payment operations team to develop a holistic strategy to reduce chargeback volume fluctuations.
- Responsible for regular reporting to cross-functional stakeholders on fraud performance and user impacts, including key metrics, trends, deep dives and actionable improvement recommendations.
- Build an understanding of TikTok's business and services to craft strategies that yield security, financial and performance benefits.
- Maintain a high degree of curiosity: focus on getting to the root of a problem and proactively answering questions which arise from analytical exercise.
**Qualifications**:
Qualifications
This position demands an analytic business expert who can build and implement high quality payment success strategies to drive business value. Deep expertise in risk, payments, data science, analytics, business consulting an/or operations is required. Specifically:
Minimum Qualifications
- 2+ years of progressive success in roles of increasing responsibility.
- 2+ years working in analytics, risk, management consulting, strategic operations or insight delivery.
- 2+ years of coding experience in SQL, Python, R. Being strongly skilled at manipulating and in
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