Self Storage Relief Manager

3 weeks ago


Ocala, United States Florida Secure Storage of Ocala Full time

Job Description: Part time self-storage relief manager for 24-32 hours per week, including Fridays and Saturdays. Position reports directly to the Property Manager and is responsible for all aspects of a self-storage operation including leasing storage units, selling storage merchandise, cleaning, and maintaining the facility, collecting rent and various other customer service/maintenance activities consistent with maintaining high occupancy and income goals.

**Requirements**:

- Motivated, detail-oriented self-starter with strong customer service skills and courteous phone manners.
- Previous self-storage experience and bilingual language skills a plus but not required.
- Strong computer software skills, including Microsoft Office. Experience with storage management software a plus but not required.
- Must be in good physical condition to perform maintenance tasks.

**Duties**:

- Assist customers in evaluating their storage requirements against available unit types and sizes.
- Answer telephone inquiries in a professional and courteous manner, with a strong emphasis on closing the sale.
- Familiarize new and prospective tenants with the self-storage process, security, gate access, tips for storing their goods, as well as the rules and regulations of the facility.
- Contact tenants for past due rent.
- Perform essential cleaning and maintenance tasks including removal of trash, restocking supplies and preparation of storage units.
- Monitor activity within the facility, reporting any maintenance issues to the property manager.
- Provide vacation coverage for property manager.

**Job Type**: Part-time

Pay: $16.00 per hour

Expected hours: 32 per week

**Benefits**:

- Paid time off

Experience level:

- No experience needed

Shift:

- 8 hour shift

Weekly day range:

- Every weekend
- Monday to Friday

**Experience**:

- Customer service: 1 year (required)

Ability to Commute:

- Ocala, FL (required)

Ability to Relocate:

- Ocala, FL: Relocate before starting work (required)

Work Location: In person


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