Dispatch Tech

**Dispatch Tech**

**Reports To: Branch Manager Location: Beaumont, Texas**

**Company Conformance Statements**:
In the performance of their respective tasks and duties, all employees are expected to conform to the following:

- Maintain excellent record of attendance and punctuality.
- Perform quality work within deadlines with or without direct supervision.
- Interact professionally with other employees, customers, and suppliers.
- Maintain high ethical standards in all actions.
- Adhere to generally accepted safety practices at all times.
- Support the company’s culture in actions and communications.

**Position Purpose**:
The AXion Dispatch Tech is a critical operations role that will turn customer calls into customer orders and support the branch office in getting orders delivered on time to meet AXion’s right part, right place, right time objectives.

**Duties & Responsibilities**:
Axion’s Dispatch Tech will:

- Handling high call volumes with polite professionalism.
- Utilize AXion’s Datatrac system.
- Provide escalated customer support as needed.
- Proactively communicate with customers, both written and orally.
- Working hours are Monday - Friday 7:30am to 4:30pm.
- Pre-job safety hazard awareness (STAC).
- Check inventory and order material based on predetermined schedule.
- Driving company vehicles to restock material according to need.
- Minimize the probability of stock-outs.
- Verify incoming zone store material for accuracy.
- Good receipt of inbound zone store material.
- Expediting of zone store materials.
- Housekeeping of assigned bin sites/zone stores.

**Qualifications**:

- Valid Driver’s License with a clean MVR
- TWIC Card
- Knowledge of the freight carried in and out of petrochemical plants and familiar with the petrochemical suppliers.
- Microsoft Office experience.
- Ability to prioritize and multitask.
- Knowledge of Beaumont and surrounding areas.
- Pass a Functional Assessment verifying their ability to kneel, squat, lift and carry 50lbs, climb ladders, etc.
- Dispatch experience, including dispatch systems and software is a plus.
- Knowledge of DOT/FMCSA regulations is a plus.

**Note**: Nothing in this job description changes the at-will nature of employment with this organization. This job description does not in any way restrict management’s discretion in assigning or reassigning duties and responsibilities to this job at any time.

**AXion Logistics LLC is an equal opportunity employer.**

**We conduct pre-employment background checks and require drug screens.**

Pay: $17.00 - $19.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- Monday to Friday

**Experience**:

- Dispatching: 1 year (preferred)
- Driving Company vehicles: 3 years (required)
- RF scanner: 1 year (preferred)

License/Certification:

- Driver's License (required)
- TWIC Card (required)

Work Location: In person