Probation Aide

**Description**:
**The posted salary reflects the 7% increase effective October 1, 2023. An additional 6% salary increase will occur in October 2024. Increased County contributions to medical will be in effect starting January 1, 2024.**

DEFINITION
Under supervision, to investigate and make recommendations on a limited range of basic probation cases involving juveniles and adults; to assist with the supervision of probationers; and to do related work as required.
DISTINGUISHING CHARACTERISTICS
Probation Aide is a specialized paraprofessional classification. Incumbents in this class have responsibility for supervising probation cases such as Adult Electronic Monitoring and chemical testing of adults and juveniles. The Probation Aide is distinguished from the Probation Officer series, in that the Probation Aide performs a more limited range of probation caseload monitoring, as well as provides support for the Probation Officer. Probation Officers perform the full range of professional probation duties and the full scope of cases.
REPORTS TO
Probation Officer, and Deputy Chief Probation Officer.
CLASSIFICATIONS SUPERVISED
This is not a supervisory class.
TYPICAL PHYSICAL REQUIREMENTS
Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; physical ability to sustain extra physical effort to defend self and deal with violent/aggressive persons; verbal communication; use of electronic monitoring equipment, pepper sprays, mace, and two way radio communications; use of office equipment, including computer, telephone, calculator, copiers, FAX, and other related peripheral equipment such as printers and scanners.
TYPICAL WORKING CONDITIONS
Work is performed in an office, courtroom and outdoor environment; work is performed in varying temperature; some work is performed in confined and noisy areas; continuous contact with staff and the public. Work may involve stressful situations and include dealing with erratic and sometimes threatening behavior

**Example of Duties**:
(The following is used as a partial description and is not restrictive as to duties required.)

Transports juveniles to and from school and other various locations Conducts home visits/checks on juvenile probationers to determine if probationers are following the terms of probation i.e curfew
Performs drug testing for juveniles and adults as needed
Conducts home visits of probationers on electronic monitoring
Interviews probationers and conducts "intensive supervision follow-up" in the office, at the juvenile's home, or at a job site; counsels juveniles and adults on probation
Conducts outreach activities by contacting school officials, teachers and students
Writes reports of findings and works with Probation Officers on more difficult probation cases
Contacts other services providers such as the Health and Human Services Department, Substance Abuse, and Community Service to determine a probationer's progress
Performs additional tasks related to probationer's case records.
Other duties as assigned

**Minimum Qualifications**:
Training and Experience:
Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:
Previous experience in working with juveniles and adults, which included substantial public contact is highly desirable.

Special Requirements

Possession of, or ability to obtain, an appropriate valid California Driver's License.

**Knowledge Of/Ability To**:
Knowledge of:
Basic interviewing techniques.
General goals and purpose of adult and juvenile probation programs and the criminal justice system.
Some knowledge of behavior problems of juveniles and adults.
Some knowledge of chemical dependency

Ability to:
Learn the basic principles of probation case monitoring.
Learn appropriate interviewing techniques.
Cope with hostile and aggressive behavior in stressful situations.
Locate, identify, and correct inaccurate or incomplete information.
Make referrals to appropriate agencies and social service programs.
Exercise sound judgment when dealing with probationers within established procedures and regulations.
Communicate effectively verbally and in writing with individuals from diverse socio-economic and cultural backgrounds.
Establish and maintain cooperative working relationship with the public and staff.
Follow written and oral directions and instructions.

**_Selection Process:_**:
**Disaster Service Workers**:
All San Benito County employees are designated “Disaster Service Workers” through state and local laws (CA Government Code Sec. 3100-3109 and Emergency Services Chapter 6 via adoption of local Ordinance No. 361 - 1, 2-25-75). As Disaster Service Workers, all County employees are expected to remain at work, or to report for work as soon as practicable, following significant emergency or disaster.

**SAN BENI