![Hertz](https://media.trabajo.org/img/noimg.jpg)
Sales and Service Specialist
2 weeks ago
**Wages: $16.00/hr.**
The Mobility Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers
**Responsibilities**:
- Ensure optimal operational efficacies to provide customers with the best rental car experience.
- Provide assistance in creating a rental car reservation, processing rentals, and providing clean and safe vehicles to our customers.
- Assist customers with various post-rental inquiries that involve the rental and billing process.
- Work in a fast-paced environment, while providing helpful customer service that enhances the customer’s rental experience.
- Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions, and more.
- Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
- Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections.
- Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks, and checking fill levels of all fluids.
**Professional Experience**:
- Ability to work in a fast-paced environment with a variety of tasks.
- Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
- Previous customer service.
- Strong time management and organizational skills are required.
- Computer literate and detail-oriented.
- Must have a valid driver's license with an acceptable driving record.
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