Cashier - Guest Service Expert

3 weeks ago

New York, United States Wingstop Full time

GUEST SERVICE EXPERT (CASHIER)
Wingstop's best flavor is our people. Find your crew at one of our 1,500+ locations. We are in the Flavor Business, and our best flavor is our people. If you are looking for a career and not just a job, you are in the right place We invest in people development and career progression, providing over 70,000 development courses via our internal continuing education platform. We don't just accept difference we celebrate it, support it, and thrive on it because it benefits our team members, guests, and community. Wingstop is proud to be an equal opportunity workplace and is an affirmative action employer.

Wing Team Perks:
Free team member meal
Wingstop gift card discount
Free 24/7 primary virtual doctor visits for you and your family
Free Mental Health Resources
Free Legal Services
Medical/Dental and Vision (full plans availability with eligibility)
Tuition Reimbursement (maximum $2,000)
Referral Program
Wingstop Foundation financial assistance and support
Paid Time Off
Holiday Closures
401(k)
Stock Options
Employee Assistance Program
Team Member Recognition
Competitive Pay: $12.00 - $16.00 (varies with location)

No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.

Wing Team Traits:
Genuine desire to serve guests
Serve the world flavor by preparing awesome wings and fries.
Deliver world-class service to our guests by displaying a calm, tactful demeanor while working in a high-paced environment.
Handle multiple tasks with a sense of urgency and follow-through
Well organized and detail-oriented
Ongoing learner; exhibits insatiable curiosity and an interest in self-improvement
Has an outgoing personality
Strong work ethic
Other duties as assigned
Comply with food, health & safety regulations. Our restaurants and team are fully equipped with the proper resources to protect themselves and others from any possible contamination.

What You Will Do:
Greet all guests in a timely manner (3-5 seconds at most).
Ensure each guest has a positive, long-lasting impression of the Wingstop experience.
Handle all orders and inquiries in a friendly and professional manner.
Ensure we provide a quality product to all guests with quick and friendly service.
Ensure safe handling procedures are followed at all times.
Listen well to team members and provide feedback.
Follow the cash management process and properly ring in all sales through the POS system.
Verify if the proper age requirements are met of all guests requests that involve alcoholic beverages.
Immediately notify the Manager of all safety, sanitation, or team member issues.
- INDC

Minimum Requirements:
Previous restaurant experience is a plus

Must be at least 18 years of age

Maintain dependable schedule and predictable attendance

Have reliable transportation

Who We Are:
Were not in the wing business. Were in the flavor business. Its been our mission to Serve the World Flavor since we first opened in 1994, and were just getting started. 1997 saw the opening of our first brand partner-operated Wingstop location, and by 2002 we had served the world one billion wings. Its flavor that defines us and has made Wingstop one of the fastest-growing brands in the restaurant industry.
Above all else our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.

Find out why Wingstop is a Great Place to Work We believe in career development and promoting from within. Now's the best time to join our company

No one does wings like us because no one cares like us. We take pride in being the ones who serve the world flavor. To do this well, it takes a team of people who don't just show up. They Get. At. It. Every. Day.

COVID-19 considerations:
It's our obligation to ensure team members and guests comply with health & safety regulations. Our restaurants and team are fully equipped with the proper resources to ensure they are protecting themselves and others from any possible contamination.

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