Hoa Coordinator

Looking for an opportunity with a dynamic, fun, and goal-oriented company? We’re growing quickly and we’re looking for some not-so-typical talent to join our team.

Progress Residential® is the largest providers of high-quality, single-family rental homes in the United States. With more than 90,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership.

Progress is committed to making the home rental process easy and enjoyable for the residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth.

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

**Position Summary**:
The HOA Coordinator provides day-to-day support to residents and is the primary point of contact for the respective Home Owners Associations (“HOA”) and assists with additional HOA responsibilities and company projects.

**Essential Functions**:
Represent company on all related HOA matters, including but not limited to:

- Handle all aspects of HOA registration and other HOA matters
- Update HOA database, as needed
- Communicate with residents and HOAs on a daily basis
- Utilize exceptional interpersonal skills to develop a strong working relationship with HOAs and residents
- Assist HOA Leadership and colleagues when needed
- Provide timely response to all HOA related requests from internal and external parties
- Assist with HOA accounting, enforcement, and general business functions
- Acquire and maintain knowledge of current state, Local, and HOA statutes, policies and/or procedures

**Qualifications**:

- High school diploma required
- 2 or more years of general office or call center experience
- HOA or property management experience a plus
- Working knowledge in Yardi and Salesforce is preferred
- Excellent computer and Microsoft Office skills
- Organized with strong attention to detail
- Demonstrates ability to take initiative, be independent and a self-starter
- Effective project management skills while managing multiple projects and priorities
- Ability to thrive in a fast paced and meets deadlines
- Effectively communicates in both written and verbal communication
- Exhibits judgment and decision-making ability

**What you can expect from us**:
Progress Residential® offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:

- In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection.
- We offer competitive compensation, including a performance-based bonus.
- Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 401k match, 10 paid holidays and much more.

**Closing Statement**:
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.

Progress Residential® is a proud Equal Opportunity employer, M/F/d/v.

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