Restaurant Shift Leader

1 week ago

Kingsport, United States Perkins Restaurant & Bakery Full time

Start with breakfast and end up with a sweet career

At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary.

We are currently hiring for **Shift Leader - Kitchen**

**JOB PURPOSE**:
A shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift:

- Hot Food, Served Fast, by Friendly People
- Outstanding Image and Cleanliness
- 100% Guest Satisfaction

**PRIORITIES**:

- Shift Readiness - Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges which may arise during the shift. Effectively communicate expectations with staff, assign work stations and create enthusiasm and confidence in your team.
- Direct Your Shift - Execute your plan to lead a great shift. Your attitude, enthusiasm and adaptability set the stage for all team members, especially when the rush gets hectic. Maintain standards while keeping the team positive, organized and focused. Take immediate action to correct any food or service issues.
- Follow Up - Measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift. Communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention.

**REQUIREMENTS**:

- 18+ years old with previous restaurant supervisory experience preferred
- Must be able to stand for an entire shift.
- Must be able to handle heat, steam, smoke and cold.
- Must be able to reach heights of 6 feet and depth of 3 feet.
- Must have level of mobility/flexibility in space provided.
- Must be able to fit through openings 30" wide.
- Must be able to work irregular hours under heavy pressure/stress during busy times.

**This Perkins Restaurant & Bakery location uses E-Verify as part of the hiring process.

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