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Walk-in Specimen Processing Interview Day June 17th

4 months ago

San Juan Capistrano, United States Quest Diagnostics Full time

**About us**

We are professional and agile.

Our work environment includes:

- Modern office setting
- Food provided

**Job Overview**:
This position assists department management and is responsible for conducting audits of all Specimen Processing processes to ensure the department maintains high standards in quality and compliance. Audits that could be performed by the Advanced Problem Resolution Coordinator may include Department and individual compliance audits, error tracking, etc. The position also functions proactively in a problem resolution capacity and works to identify and solve issues in regard to processing and testing laboratory specimens. Collaborates with various departments including, but not limited to Specimen Processing, Referral Testing, and Technical departments to research and resolve issues, expedite specimen testing and result reporting.

**Duties**:

- All duties included in the Problem Resolution Technician job description with the clear objective and focus of preventing reoccurring issues.
- Maintains confidentiality at all times. Will have access to overall employee and department performance. May have knowledge of disciplinary actions up to, and including termination. May have knowledge related to departmental performance that could be detrimental if released to the wrong environment
- Demonstrates a good understanding of job duties and SOP’s related to Specimen Processing in a production setting
- Demonstrates and conveys an understanding of the compliance policies relating to test ordering, test reporting, add-on tests, TNP’s, reflex tests, and custom panels
- Conducts all regularly scheduled departmental audits and others as requested

**Qualifications**:

- Minimum of 3 years Lab experience preferably in a production environment
- Medical background preferred which includes medical terminology applicable to a clinical laboratory
- Previous data/analytics experience
- Proficiency in medical terminology and clinical laboratory procedures
- Experience in laboratory management and incident response
- Ability to perform spinal taps, venipunctures, and catheterizations
- Strong communication and organizational skills
- Basic life support certification is a plus

This position offers the opportunity to work in a dynamic environment where your skills will be put to the test. If you are passionate about incident management and have a background in medical procedures, we encourage you to apply.

Pay: $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Rotating weekends
- Weekends as needed

Ability to Commute:

- San Juan Capistrano, CA 92675 (required)

Ability to Relocate:

- San Juan Capistrano, CA 92675: Relocate before starting work (required)

Work Location: In person