Customer Service Admin

1 month ago


Mesa, United States Karat By Lollicup Full time

**Job description**

Job description

**MAIN JOB TASKS & RESPONSIBILITIES**:
Provide excellent customer service; communicate and coordinate with other departments to resolve tasks. First point-of-contact for general customer inquiries 9e.g., pricing, products, scheduling etc). Build and maintain business relationship with clients by providing prompt and accurate service; promote customer loyalty.

**DUTIES INCLUDE (but not limited to)**:

- Assisting customer for regular order, quotation and general inquires
- Assisting with will-call, local delivery, LTL/FTL shipments
- Responsible for inbound and outbound scheduling & booking
- Responsible for order billing, fulfillment and RMAs

**QUALIFICATIONS**:
**SKILLS & REQUIREMENTS**:

- Strong computer skills (MS Excel/Word/Outlook) and internet knowledge.

Pay: $19.00 - $21.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer service: 2 years (required)
- Warehouse Billing: 2 years (required)
- Will Call: 2 years (required)

Shift availability:

- Day Shift (preferred)

Ability to Commute:

- Mesa, AZ 85212 (required)

Ability to Relocate:

- Mesa, AZ 85212: Relocate before starting work (required)

Work Location: In person



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