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Houseperson

4 months ago


Lake Geneva, United States Timber Ridge Lodge Full time

**Description**

If you desire to put your experience to work in a full-service AAA Four Diamond resort setting while making an impact to the benefit of your team, ownership, and community, the perfect career opportunity awaits.

We are in search of a **Houseperson** to join our Timber team at our Timber Ridge Lodge & Waterpark in Lake Geneva, Wisconsin.

Tucked within historic Lake Geneva, Timber Ridge Lodge at Grand Geneva Resort is the only all-season, all-suite, destination of its kind in the Midwest. Featuring 50,000 square feet of year-round, indoor/outdoor waterpark excitement, Timber Ridge Lodge is a family bonding adventure that's soaked in memories. The Grand Geneva is also home to two championship golf courses, WELL Spa and fitness center, Mountain Top Ski Park, award-winning restaurants, and 1300 acres of picturesque grounds.

**Our Team is looking for **_People Pleasing _**individuals who want to do the following**:

- Turn our guest's ordinary day into an extraordinary day
- Love where they work
- Be appreciated for what they bring to a team
- Learn and grow with a company who truly values it's people

**What's in it for you?**
- Flexible Scheduling
- Free meals every shift made by our talented culinary team
- Paid time off
- Golf, Ski, Restaurant & Spa discounts
- Hotel room discounts as low as $49 per night
- WELL Spa Gym membership for $16 per paycheck
- Advancement opportunities across the property and US
- Friendly work atmosphere
- Holiday, jury duty, & bereavement pay
- Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
- Recognition programs (aka get paid to celebrate)

**About the role**

Our Housekeeping department is looking to add some muscle to their team: Do you enjoy making friends while staying active? Join our team as a Houseperson and love where you work today.

**What will you be doing?**
- Empty room attendant carts of soiled linen and trash.
- Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
- Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guestroom doors, elevator doors, remove all spider webs in corners etc.
- Obtain amenities and supplies for room attendants.
- Sort linen and place in linen bin provided.
- Bring terry to soiled linen area on a timely basis.
- Stock and maintain guest floor closets in a neat and tidy
- Help receive all supplies ordered for resort and place in designated areas.
- Must respond quickly and efficiently to all guest requests.
- Assist room attendants with removal of trash and linen from guest rooms during high occupancy turnover.
- Assist shampoo attendants with relocation of furniture.
- Respond to guest questions and provide assistance as needed
- Report all suspicious persons or activities, hazardous conditions, etc. to the Safety/Security Department. Turn all lost items in to Loss Prevention.
- Provide instruction and/or guidance for guest and associate safety in fire or other emergency situations
- Perform other duties as assigned.

**What do you bring to the role?**
- Someone who is passionate about people and travel
- Willing to work weekends
- LOVES meeting new people and interacting with guests
- Has reliable transportation to and from work
- Past experience in hotels and customer service a plus
- Enjoys proactively using their creativity to personalize the guest experience

***

**WARNING**:must be prepared to be a part of guest memories for years to come

Grand Geneva is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.