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Customer Scheduling Agent

2 months ago

Fort Myers, United States Arqai Full time

**Customer Scheduling Agent**

**Arqai**

**Fort Myers, FL**

**$22.00 - $28.00 an hour - Full Time**

**Overview**:
This is your opportunity to join Arqai, a privately-owned collection of (4) Smart Home companies in Florida. We are currently hiring Customer Scheduling Agents in our Fort Myers office, for our Uxari brand, specializing in intelligent products and cloud-based services.

**Responsibilities**:This position centers on scheduling customer appointments and coordinating Technicians’ daily assignments accordingly. Incumbents inspect orders for accuracy and follow up with internal sources to ensure precision. Agents assist Help Desk Agents by providing basic Tier 1 support, creating and scheduling work orders, and selling support plans.

**Compensation**: $22 - $28 per hour (Commensurate Upon Experience)

**Benefits for All Employees**: We offer medical, dental, and vision benefits, as well as the opportunity for employees to participate in 401K, paid time off, and much more

Must NOT have a criminal record history

Must be able to pass background check and drug screen

Arqai is an Equal Opportunity Employer and Drug Free Workplace.

About Arqai We’re Arqai, a privately owned and operated collection of companies that installs and provides cloud-based services for intelligent products in homes and businesses throughout Florida, powering our clients to have a connected experience with their properties.

Pay: $22.00 - $28.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Customer Service: 2 years (preferred)
- Scheduling: 2 years (preferred)
- Dispatch: 2 years (preferred)

Work Location: In person

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