IT Specialist

**Duties**:

- You will serve as an IT SYSTEMS ANALYST in the NAVSUP Navy Enterprise Resource Planning (ERP) Business Office.
- Both the GS7 and GS9 are developmental positions, in which you have the opportunity to learn and perform duties to reach full performance level.
- At the Full Performance Level, GS-11 you will perform the duties below:

- You will serve as an IT specialist involved in all functional systems’ duties by utilizing enterprise tools to support Navy Enterprise Resource Planning (ERP) such as Quality Center, tickets and ECMS.
- You will be involved with the development, maintenance and managing the overarching conversion of data from various systems into Navy ERP.
- You will conduct research and analyze data from various NAVY enterprise sources to resolve system issues in sourcing, issuance of supply assets, order receipts, contractual referrals, denials, and supply replenishments.
- You will utilize IT systems while troubleshooting complex system problems, minimizing interruptions in customers' ability to carry out critical business activities.
- You will provide exceptional customer service and training assistance to NAVY sustainment customers on sales orders and site expansions.
- You will develop and test proposed design approaches and validate policies and procedures with customer, ensuring design is consistent with law and security/privacy regulations.
- You will plan and coordinate feasibility studies to determine the practicality of business and system design requirements.
- You will conduct various levels of testing, document test results, and coordinate with system integrators to resolve and retest problem areas.
- You will support planning and managing system interfaces, and maintain system documentations (i.e. Functional Requirement Design Specifications (FRDS), High Level Designs (HLD), Request for Change (RFC), Technical Data Packages (TDP), etc.)

**Requirements**:
**Conditions of Employment**:

- Must be a US Citizen.
- Must be determined suitable for federal employment.
- Must participate in the direct deposit pay program.
- New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
- Males born after 12-31-59 must be registered for Selective Service.
- You will be required to maintain eligibility for an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
- You must complete all assigned training within the timelines prescribed by the Command
- This position has been designated as a Cyber Workforce position in the DoD Cyber Workforce Framework (DCWF) role of (Systems Requirements Planner). See “Additional information for details
- You must achieve Cyber Security Workforce (CSWF) certification within 12 months of position assignment and complete the certifying organization's requirements for certification maintenance while assigned to this position.

**Qualifications**:
For all 2210 positions, individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
- **Attention to Detail** - Is thorough when performing work and conscientious about attending to detail.
- **Customer Service** - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- **Oral Communication** - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- **Problem Solving** - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

**GS-09**: In addition, your resume must also demonstrate at least one year of specialized experience at or equivalent to the GS-07 grade level or pay band in the Federal service or equivalent experience in the private or public sector working with Information Technology. Specialized experience must demonstrate performing most or all of the following:

- 1) Having broad knowledge of comp