Barista/server

3 weeks ago


Malibu, United States Casetta-The Surfrider Hotel Full time

The Surfrider Hotel is looking for a self started, enthusiastic, attention to detail and experienced full time Barista/Server.

Barista/Servers are expected to:

- Preparing alcoholic or non-alcoholic beverages for bar and patrons
- Interacting with customers, taking orders and serving snacks and drinks
- Assessing bar customers’ needs and preferences and making recommendations
- Mix ingredients to prepare cocktails
- Plan and present bar menu
- Check customers’ identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
- Greet customers, and maintain a friendly demeanor throughout their experience.
- Accurately take food and beverage orders, correctly using the ordering system.
- Take special note of food allergies or preferences, and be able to communicate that clearly to kitchen staff.
- Understand and communicate what’s on the menu, answering questions customers might have, and making recommendations on menu selections to customers if necessary.
- Accurately deliver food to customers, making sure that what comes out of the kitchen is correct and appealing before taking it to the table.
- Periodically check in with customers to make sure everything is going well with their meal, being attentive, and responding to additional requests as needed.
- Respond quickly to issues customers have, getting management involved if necessary.
- Collect payment from customers accurately and honestly.
- Help with basic food prep as needed, and/or perform light cleaning in the dining, serving stations, or kitchen areas.
- Keep serving stations stocked with ice, soda, etc., as well as keeping their section clean and prepared for new guests.
- Know and follow applicable food service safety regulations and best practices.
- Be able to stand on their feet for hours at a time and lift up to 25 pounds of weight.
- Be willing to work flexible hours that may include weekends and holidays.

Pay: $16.50 - $18.00 per hour

Shift:

- Day shift
- Night shift

Weekly day range:

- Monday to Friday
- Weekends as needed

**Experience**:

- Hotel experience: 1 year (preferred)

Ability to Relocate:

- Malibu, CA 90265: Relocate before starting work (required)

Work Location: In person