Front of House

4 weeks ago

Bethesda, United States Uncle Julio's Full time

Join Our Team and thrive as a **Restaurant Manager** at Uncle Julio's

Are you looking for an exciting opportunity to be part of a dynamic team in an upscale casual dining environment? Uncle Julio's is seeking experienced and passionate Restaurant Managers to join our team and help us create Mexican memories for our guests.

**Why Uncle Julio's?**

**Pride in the brand**: At Uncle Julio's, we have a heritage of using only the freshest ingredients and highest quality food in a scratch kitchen. You can take pride in serving our guests top-notch Tex-Mex cuisine made with premium ingredients, creative and innovative menu offerings, and exceptional presentation and flavor profiles.

**Growth opportunities**: Uncle Julio's is a growth company with a management career ladder, consistently opening 2-3 restaurants each year. Join us and be part of a brand that is on the rise, offering opportunities for career advancement and professional development.

**Work-life balance**: As a Restaurant Manager at Uncle Julio's, you will enjoy a 5-day workweek, averaging 50 hours per week, giving you the opportunity to achieve a healthy work-life balance.

**Key Responsibilities**:
Financial:

- Oversee daily operations, including ordering, purchasing, receiving, storage, and preparation of food products, as well as guest relations, business flow, and service standards.
- Ensure accuracy of cash handling, safe management, change orders, bar banks, and tip reconciliation.
- Conduct inventory counts for the entire restaurant.
- Edit timekeeping records when necessary, addressing clock-in/out issues.
- Utilize inventory counts to forecast product needs.
- Code invoices to ensure accurate pricing and order details.
- Communicate with vendors regarding credits, shortages, and quality.
- Prepare workgroup schedules for at least one team (e.g., servers, bartenders, hosts, bussers, supervisors).
- Perform end-of-period inventory tasks for the entire restaurant.
- Contribute to the development of incentive programs, sales generation, and marketing services.
- Submit workgroup schedules to the General Manager for approval.
- Manage at least one operating account.

Quality Assurance:

- Ensure all food products meet company recipe specifications for preparation and quality.
- Monitor timing standards during production (expo).
- Ensure compliance with health and safety regulations, including monitoring food temperatures, sanitation levels, proper storage, and conducting line checks.
- Inspect and approve dishes before they are served to guests, assessing ingredient quality and presentation (expo role).

Daily Operations:

- Oversee the entire restaurant during business hours, actively engaging in all areas (front desk, bar/lounge, kitchen, main dining room) throughout the dining period.
- Recognize and coach crew members.
- Handle comps, voids, and adjustments on server/bartender guest checks.
- Coordinate with other managers regarding updates, sales, policies, and standards.
- Interact with guests at tables during each shift to build relationships, ensure return visits, and address any issues.
- Lead pre-shift meetings for the front-of-house (FOH) crew.
- Make labor management decisions each shift, adjusting staffing based on business needs.
- Assess the performance of subordinate FOH crew members and administer discipline as necessary.
- Assign specific duties to the crew members each shift.
- Oversee training and cross-training of hourly crew members.
- Identify and establish a training calendar for new crew members.
- Manage breaks for all FOH crew members.
- Complete new hire paperwork for all crew members.
- Lead or participate in counseling sessions and suspensions with crew members.

Management:

- Conduct interviews and reference checks for new crew members.
- Set workgroup goals and provide follow-up to the General Manager regarding results, measurements, and necessary course corrections.
- Participate in weekly manager meetings.
- Participate and present topics at all crew meetings.

**Essential Skills**:

- Must possess strong verbal and written communication skills to effectively interact with guests, staff, and management.
- Maintain comprehensive understanding of the menu, including the ingredients, preparation methods, presentation standards, and any special items.
- Ability to lead, guide and motivate the front-of-house crew, including the ability to delegate tasks, provide constructive feedback, and inspire teamwork.
- Adept at resolving guest issues and complaints, handling unexpected situations, and making operational decisions that enhance guest experience and optimize efficiency.
- Attention to detail to maintain high standards of cleanliness, table setup, and overall ambiance in the dining room.
- Exceptional guest service skills are fundamental, with the ability to be attentive, responsive, and capable of building strong relationships with guests, addressing their needs, and resolving any issues that arise.
- Strong

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