Medical Assistant

6 days ago

Riverside, United States Welcome Health Full time

Welcome Health is a new medical group providing best in class primary care to older adults in the comfort of their own home, both in person and virtually. Grounded in the science and art of geriatric medicine, we seek to remove the barriers that older adults face in their pursuit of what matters most to them. Our philosophy is based on four underlying principles: 1) deliver the highest quality of care; 2) prioritize the patient experience; 3) provide personalized care centered on the patient’s goals; and 4) leverage a team-based, holistic model of approach to care delivery.

We seek an experienced Medical Assistant to support the fulfillment of Welcome Health’s mission to transform care delivery for all older people.

**What you will do?**

**Clinical Support**
- Assist clinicians with patient examinations, procedures, and treatment in the clinic setting
- Obtain vital signs, chief complaints, and review medications
- Perform phlebotomy, lab draws, and other clinical tasks as needed
- Deliver patient screenings per protocols
- Under direction of a Provider, offer MA appropriate “visits”, including administering vaccinations, performing procedures including but not limited to: ABI, spirometry, EKGs, etc.
- Performs waived laboratory testing

**Patient Care Coordination**
- As directed by the provider, submit referrals, authorizations and medication refill orders, and follow up with the patient accordingly
- Request, aggregate, and maintain patient medical records,
- Ensure accurate patient histories
- Coach or train patients on how to utilize technology (e.g., tablets) to communicate with the care team and for virtual visits

**Remote Visit Support**
- Support the clinician in preparing the patient for the visit, which may include “virtual” rooming, conducting a home visit prior to the physician, or accompanying the physician for an in-home visit
- Contact patients to collect clinical and psycho-social information
- May conduct new patient intake, which includes an initial home assessment to prepare for in-person visits by the clinician, mitigate fall risk, teach infection control measures, etc.
- Schedule diagnostic testing

**Front Office support**
- Answer phones, schedule patient appointments, check-in patients, collect patient deductibles and co-pays
- Register patients, support patients completing registration forms, collect and scan IDs, insurance cards and other pertinent information from the patient
- May support billing as needed
- Scan and disposition medical records as received
- Support the general management of the office

**Administrative Duties**
- Conduct routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies
- Order supplies and stock exam rooms
- Participate in care team meetings to discuss patient care and clinic operations
- Provide support for inbound patient calls
- Other duties as assigned

**What we are looking for?**
- Experience delivering clinical care, preferably in an out-patient or in-home setting
- Prior experience working with older adults (65+) is strongly preferred
- Active Medical Assistant certification
- Basic proficiency in MS office products
- Experience using Athena is preferred
- Thrives in a fast paced, ever changing environment, and excited to help build a great organization
- Comfortable with ambiguity and can work independently
- Fluency in Spanish is highly desirable
- US work authorization

**About Us**

Welcome Health is a primary care group focused on serving Medicare Advantage patients predominately, but not exclusively, in the office, at a patient’s home, and virtually. Backed by SCAN Group, whose holdings include SCAN Health Plan, one of the nation’s largest not-for-profit Medicare Advantage plans, Welcome Health is growing and actively accepting new patients in Riverside.

Pay: $24.00 - $30.00 per hour

Expected hours: 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Free parking
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Referral program
- Vision insurance

Medical specialties:

- Geriatrics
- Internal Medicine
- Primary Care

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work setting:

- Clinic
- Office
- Private practice

**Experience**:

- EMR systems: 1 year (preferred)
- Vital signs: 1 year (preferred)

License/Certification:

- BLS Certification (preferred)
- Certified Medical Assistant (required)

Ability to Commute:

- Riverside, CA 92501 (required)

Work Location: Hybrid remote in Riverside, CA 92501

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