Host/hostess

**Perks**:

- **Paid employee meals**
- **Competitive pay including hourly rate**

**Responsibilities**:

- Greeting Guests: Welcome guests as they arrive at the restaurant with a friendly and professional demeanor. Engage in pleasant conversation and make them feel welcome.
- Seating Arrangements: Manage the seating process efficiently, taking into account reservations, table availability, and server rotations. Ensure that guests are seated promptly and appropriately according to their preferences and group size.
- Maintaining Waitlist: Keep track of waiting guests and estimate wait times accurately. Communicate wait times clearly and manage guest expectations effectively.
- Coordinating with Servers: Communicate with servers to ensure they are aware of new guests, seating arrangements, and any special requests or considerations. Facilitate smooth communication between front-of-house and back-of-house staff.
- Providing Information: Answer guest inquiries regarding menu items, restaurant policies, and special promotions. Provide recommendations and assist guests in making informed choices.
- Maintaining Cleanliness: Monitor the cleanliness and appearance of the host/hostess station and surrounding areas. Ensure that menus, seating charts, and other materials are tidy and organized.
- Handling Guest Concerns: Address guest complaints or concerns promptly and professionally. Take appropriate actions to resolve issues and ensure guest satisfaction.
- Upselling and Promotions: Promote special menu items, beverages, or promotions to guests to enhance their dining experience and increase revenue.
- Assisting with Other Duties: Assist with other front-of-house tasks as needed, such as bussing tables, refilling condiments, or running food orders.