Manager Infrastructure Engineering

2 weeks ago


Santa Ana, United States Orange County's Credit Union Full time

**Great Opportunity at Orange County's Credit Union**

**CREDIT UNION’S PURPOSE**: Simple Banking. For People, Not Profit.

**CREDIT UNION’S CORE VALUES**: Integrity, Service Excellence, Growth & Development, High Performance, Mutual Respect, Community, and Fun

**Workplace Excellence.** Through our associates' opinions and voices, Orange County's Credit Union is a proud recipient of the Peter Barron Stark Best of the Best Award for highest associate satisfaction in the workplace As a leading financial service provider with over 80 years of experience serving 123,000+ members, Orange County's Credit Union is currently $2+ billion in assets & growing.

**Generous benefits including**:

- Anthem Vivity HMO & Delta Care USA Dental - Orange County's Credit Union (OCCU) covers 100% of the associates' monthly premium
- Life insurance at no cost to employee.
- 401(k) - OCCU automatically contributes 3% of the employee’s earnings PLUS matches up to 5% of the employee’s contribution (dollar for dollar)
- Vacation hours - 18 days per year and rolls over year to year, and increases with tenure
- Sick hours - 7 days per year and rolls over year to year
- Paid Holidays - 12 days per year plus 3 partial days
- Annual performance merit increases
- Professional and personal development programs, including educational grants up to $2k per year, and step progression opportunities
- Annual discretionary bonus
- Professional, friendly work environment focused on achieving goals, recognizing successes, and excelling at member service.

***:Under mínimal guidance, this position defines, designs, and implements new system solutions and ongoing improvements; Evaluates and identifies cloud solutions and components that best achieve design and operational requirements; integrates those elements into the larger OCCU technical landscape; Proposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system; Manages the load configuration of a systems (network, server, storage, etc.) and makes recommendations for purchase or upgrade of systems; Coordinates system planning, upgrading, monitoring, testing and servicing; Approves action requests and specifies purchase requirement; Negotiates and places orders with common carriers/vendors; Demonstrates technical competency, delivering highest levels of availability, performance, and security.
- **ESSENTIAL FUNCTIONS**:

- Hands-on manager, leading collaborative efforts within the team to define and allocate workloads for technical solution designs.
- Responsible for collating and synthesizing status reports and updates on the engineering team’s efforts for management.
- Contribution to the collaboration, design and configuration of business processes and supporting tools:

- Internal processes and procedures supporting daily processing
- Interactions and support of other teams throughout the larger IT organization
- Documentation of solution architecture, core components and dependencies
- Narratives surrounding specific details of implementations
- Ensures that the team adheres to documented processes and procedures.
- Associate Development:

- Defines and drives associate development plans
- Sets simple, measurable, achievable, realistic, time-bound goals for each associate in the team.
- Evaluates performance of associates through timely and regularly scheduled reviews; recommends promotions, salary adjustments and conducts corrective actions, including terminations, as needed; and effectively handles other associate related issues.
- Participates in and occasional leading of cross training exercises with colleagues
- Contributes to the creation of a strategy for establishing and evolving a secure and well-managed enterprise cloud environment (on Azure and AWS).
- Analyzes complex project requirements and IT requests, independently designs, builds, tests and deploys infrastructure as code releases to support the business objectives.
- Defines, implements and maintains Azure and AWS services for high availability, scalability, data redundancy, data loss prevention, site recovery and resiliency.
- Participates in agile delivery team and supports continuous integration/continuous delivery (CI/CD) and DevOps practices to deliver cloud services per project requirements.
- Oversees the building, automating and managing CI/CD pipelines and configuration/release management workflows.
- Must be able to instruct, guide, negotiate, coordinate, analyze and organize.
- Must complete tasks on time with and without supervision.
- Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Ability to communicate information and ideas so others can understand.
- Ability to analyze information and evaluate results
- Oversight of processes for day-to-day management and monitoring of all installed systems and infrastructure
- Participates in a



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