Patient Access Liaison
3 weeks ago
Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care. Non-acute care is offered through various affiliates,
**Summary**:
Facilitates patient flow through the system from scheduling through registration check in so that patients have a "one touch" registration/scheduling experience. Responsible for obtaining demographic and financial information to ensure accurate patient identification and identify and secure appropriate payment sources. Performs registration functions, insurance eligibility verification, patient liability collection, scheduling and admitting duties. Provides estimates for services when appropriate. Receives and processes patient financial liability payments. Working hours may include weekends, evenings, overnights and holidays
**Responsibilities**:
1. Responsible for greeting patients and / or physicians, staff, co-workers and guests promptly and in a professional manner. Checks patients into the system and provides direction based on appointment location, financial clearance and counseling status. Acknowledges and assists patients with special needs and respects confidentiality. 2. Responds to telephone calls according to established customer service standards. Provides requested information to callers. When assigned to scheduling, contributes to reduction of abandoned call rate, length of calls, and average speed answered through use of best practices and workflow improvements. 3. Performs accurate search / selection of patient within the hospital system using the Patient Identification procedure to maintain the integrity of the Electronic Master Patient Indes (EMPI) and to ensure the accuracy of patient identification. 4. Accurately establishes and schedules appointments for services from patients directly or physician's offices following the designated protocols of the scheduling systems and clinical EMRs. May initiate contact to patients to obtain additional information or confirm scheduled appointments. 5. Performs registration functions in the system and enters accurate and complete demographic and financial information to aid in securing payment for services rendered. 6. Performs insurance eligibility verification and executes payor requirements as needed. Includes initiating eligibility transactions via the internet, contacting the payor to obtain billing information and authorization and scripts for service when appropriate. 7. Provides estimates for services when appropriate, communicates and actively solicits patient liability. 8. Enters testing orders in the appropriate system when necessary. Requires an understanding of coding, procedural protocols, and the charge description master. 9. Employee responsible to obtain signatures for all required organization, state and federal consents and / or notifications. 10. Responsible for remaining compliant, current, and knowledgeable with Department Policies and Procedures. 11. Fulfills all compliance responsibilities related to the position including HIPAA, EMTALA and Patient Bill of Rights. 12. Performs other duties as assigned.
**Other information**:
**Education**: Essential: HS Diploma with minimum of 2 years job related experience. Associate degree with 6 months job-related experience - Preferred. Other Information: Minimum Experience of 1 year preferred in a job-related experience. Basic MS Word & MS Excel. Customer Service and organizational skills. Criteria Desired: National Association of Healthcare Access Management (NAHAM) certification within one year of hire.
**Location**: Vassar Brothers Medical Center
**Work Type**: Full-Time
**Standard Hours**: 40.00
**FTE**: 1.000000
**Work Schedule**: DAY 1
**Work Shift**: M - F 530a-2p 1 summer and 1 winter holiday
**Org Unit**: 1037
**Department**: Patient Access
**Exempt**: No
**Grade**: S4
**Salary Range**:
$19-$22 Hourly, based off experience and internal equity
**Working conditions**:
**Essential**:
- Significant manual skills / motor coord & finger dexterity
- Some occupational risk
- Sedentary/light effort. May exert up to 10 lbs. force
- Generally pleasant working conditions.
EOE, including disability/vets.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for
-
Patient Access Liaison 1
5 days ago
Poughkeepsie, United States Nuvance Health Full time**Description** Summary: Facilitates patient flow through the system from scheduling through registration check in so that patients have a "one touch" registration/scheduling experience. Responsible for obtaining demographic and financial information to ensure accurate patient identification and identify and secure appropriate payment sources. Performs...
-
Patient Access Liaison 1
1 week ago
Poughkeepsie, United States Nuvance Health Full time**Description** Summary: Facilitates patient flow through the system from scheduling through registration check in so that patients have a "one touch" registration/scheduling experience. Responsible for obtaining demographic and financial information to ensure accurate patient identification and identify and secure appropriate payment sources. Performs...
-
Patient Access Liaison 1
4 weeks ago
Poughkeepsie, United States Nuvance Health Full timeNuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations,...
-
Patient Access Liaison
4 weeks ago
Poughkeepsie, United States Nuvance Health Full timeNuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations,...
-
Patient Access Representative
2 months ago
Poughkeepsie, United States Madison Approach Full timeJob DescriptionJob DescriptionAre you looking for an exciting opportunity to join a renowned regional healthcare provider? We have a long-term temporary position available with the potential for permanent hire with our client. As a Patient Registration Representative, you will play a crucial role in welcoming and admitting patients in the Emergency Room....
-
Patient Access Representative
4 weeks ago
Poughkeepsie, United States Madison Approach Full timeJob DescriptionJob DescriptionAre you looking for an exciting opportunity to join a renowned regional healthcare provider? We have a long-term temporary position available with the potential for permanent hire with our client. As a Patient Registration Representative, you will play a crucial role in welcoming and admitting patients in the Emergency Room....
-
Patient Specialist
4 days ago
Poughkeepsie, United States Brookdale Associates Full time**Position: Patient Specialist** **Location: Poughkeepsie, NY** **Schedule: Monday to Friday, 9:30 AM to 6:00 PM** **Hourly Rate: $15 - $20 per hour** The Office of Patient Experience is seeking a compassionate and resourceful Patient Experience Specialist. In this role, the individual will be responsible for advocating for our patients and families and...
-
Patient Representative
2 weeks ago
Poughkeepsie, United States Sun River Health Full timeSun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess,...
-
Patient Representative
2 weeks ago
Poughkeepsie, United States Sun River Health Full timeSun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess,...
-
Patient Representative
1 month ago
Poughkeepsie, United States Sun River Health Full timeJob Description Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland,...
-
Patient Representative
4 weeks ago
Poughkeepsie, United States Sun River Health Full timeJob Description Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland,...
-
Patient Representative
4 weeks ago
Poughkeepsie, United States Sun River Health Full timeJob Description Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland,...
-
Patient Representative
4 weeks ago
Poughkeepsie, United States Sun River Health Full timeJob Description Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland,...
-
Patient Service Representative
4 weeks ago
Poughkeepsie, United States WMC Health Full timeJob Details: Job Summary: A Patient Service Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management. ...
-
Home Care Community Liaison
1 month ago
Poughkeepsie, United States Nuvance Health Full timeHome Care Community Liaison Location: Poughkeepsie, NY, United States Requisition ID: 38910 Salary Range: 32.64 - 65.01 HOURLY Work Shift: 830a-5p FT/PT/PD: FULL-TIME Exempt/Non-Exempt: Exempt Share: Apply Now Save Job Saved Description JOB DESCRIPTION Title: Intake RN Coordinator Reports To : Director Patient Care Services Department : HQ Home Care FLSA...
-
Home Care Community Liaison
4 weeks ago
Poughkeepsie, United States Nuvance Health Full timeHome Care Community Liaison Location: Poughkeepsie, NY, United States Requisition ID: 38910 Salary Range: 32.64 - 65.01 HOURLY Work Shift: 830a-5p FT/PT/PD: FULL-TIME Exempt/Non-Exempt: Exempt Share: Apply Now Save Job Saved Description JOB DESCRIPTION Title: Intake RN Coordinator Reports To : Director Patient Care Services Department : HQ Home Care FLSA...
-
Patient Service Representative
1 week ago
Poughkeepsie, New York, United States WMCHealth Full timePatient Service RepresentativeCompany: NorthEast Provider Solutions Inc.City/State: Poughkeepsie, NYCategory: Clerical/Administrative SupportDepartment: OrthopedicsUnion: NoPosition: Full TimeHours: Mon - Fri 830am - 5pmShift: DayReq #: 39079Posted Date: Apr 24, 2024Hiring Range: $ $24.88Apply NowExternal Applicant link ) Internal Applicant linkJob...
-
Patient Navigator
2 weeks ago
Poughkeepsie, United States Sun River Health Full timeSun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Duchess,...
-
Patient Navigator
1 month ago
Poughkeepsie, United States Sun River Health Full timeJob Description Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland,...
-
Patient Navigator
4 weeks ago
Poughkeepsie, United States Sun River Health Full timeJob Description Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland,...
