Customer Service Rep Bilingual

2 weeks ago


Hackettstown, United States Nutrition for Longevity Full time

Nutrition for Longevity: We are a fast-growing Nutri-tech company that focuses on Medically Tailored Home Delivery Meals and Medical Nutrition Therapy. N4L’s Meals are designed to support general healthy eating based on the Science of the Longevity Diet, but also designed as Medically Tailored Meals to support specific medical needs. N4L works with the largest insurance providers in the nation to provide our meals to Medicaid and Medicare patients that can benefit from such services.

**Experience/Knowledge**:

- Bi-lingual Spanish - Required
- Minimum education of Associate degree, preferred.
- Basic Microsoft Office skills including Excel, Word & Outlook.
- Previous **exceptional **customer service experience and **strong** interpersonal communication skills.
- Must be able to demonstrate empathy and patience to our members while managing the time spent on each call.
- Previous data entry skills with high attention to detail and accuracy.
- Ability to problem solve issues in a timely manner.
- Must be extremely organized.
- Ability to multi-task, prioritize and manage time efficiently to meet deadlines in a fast-paced environment.
- Must be able to work independently while understanding the necessity for communicating and coordinating work efforts with other employees.
- Must be passionate for helping others.
- Ability to adhere to company policies and demonstrate core values such as honesty, integrity, and respect.

**Core Tasks/Duties**:

- Work with Gorgias, Outlook and RingCentral platforms
- Contact new members immediately to welcome him/her and provide information about our program.
- Update information for existing clients, and close accounts as needed.
- Follow up with members for their meal selections and collect their feedback regarding their meals and service.
- Enter orders for members into our system with accuracy.
- Ensure all members are contacted and have an order entered for each shipment week.
- Troubleshoot and resolve customer service issues with urgency.
- Coordinate with internal partners including but not limited to: Shipping, Production, Billing, Quality & Assurance, and our Dietitian Team.
- Stay current with current health-related and industry trends as well as healthcare policy.
- Support the mission and vision of the company.
- Be passionate about nutrition and helping others.

Working Conditions:

- This position will report to our main office in Hackettstown, NJ -- _**it is not remote.**_
- A typical work week will include _Monday-Friday, 7:30am to 4:00pm or 8:00am to 4:30pm. _Both shifts include a 30-minute unpaid lunch.
- Casual dress code.
- Hair nets are required by government regulations in the kitchen areas of our facility.

Pay: From $20.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Experience level:

- 1 year
- 5 years

Shift:

- Day shift
- No nights

Weekly day range:

- Monday to Friday
- No weekends

Work setting:

- Call center
- In-person
- Office

**Education**:

- Associate (preferred)

**Experience**:

- Customer service: 2 years (preferred)
- Call center: 2 years (preferred)

**Language**:

- Spanish (required)

Ability to Relocate:

- Hackettstown, NJ 07840: Relocate before starting work (required)

Work Location: In person



  • Hackettstown, New Jersey, United States Sherwin-Williams Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...


  • Hackettstown, United States Nutrition for Longevity Full time

    **About Our Company**: Nutrition for Longevity (N4L) is a fast-growing Nutri-tech company focusing on Medically/Culturally Tailored Home Delivery Meals. N4L utilizes the fresh produce from local farms in their fresh prepared meals. Meals are designed to support general healthy eating based on the Science of the Longevity Diet but also designed as Medically...

  • Personal Trainer

    4 hours ago


    Hackettstown, United States Retro Fitness of Mt Olive NJ Full time

    Job DescriptionJob DescriptionWe are looking for enthusiastic Personal Trainers who love to teach people how to exercise properly and effectively. Our Personal Trainers enhance the workout experience of our members by empowering them to reach their fitness goals and catering to their specific needs. Successful candidates will enjoy sales & promotion of our...


  • Hackettstown, United States RoNetco Supermarkets Inc.ShopRite Full time

    RoNetco Supermarkets, operator of nine ShopRite locations in Sussex, Morris and Warren County, is interviewing to fill Service Clerk positions. Service Clerks are responsible to deliver a great customer experience while providing our customers with accurate, friendly and efficient service; to collect/return carts/carriages from the parking lot and assist...


  • Hackettstown, United States Fulton Bank Full time

    Value Proposition: Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and...

  • Branch Manager

    5 days ago


    Hackettstown, United States Visions Federal Credit Union Full time

    Why work for Visions? Flexibility, security, competitive wages, and benefits ranging from medical to retirement - we've got it all. We offer both full- and part-time positions, along with opportunities for advancement, development, and tuition reimbursement. We're a company that's growing more and more every day - and you can, too. About Us We're a...

  • Teller (Multi-Site)

    2 weeks ago


    Hackettstown, United States Fulton Bank Full time

    Value Proposition: Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and...

  • Teller (Multi-Site)

    5 days ago


    Hackettstown, United States Fulton Bank Full time

    Value Proposition: Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and...


  • Hackettstown, United States PRIDE Healthcare Full time

    Job DescriptionJob DescriptionPosition: Medical Laboratory ScientistLocation: Hackettstown, NJ 07840 Duration: 3+ Months ContractPay Range: $40- $45/hr.Shift: 10pm - 6amJob Duties:Perform lab testing in the Core Lab, and report results according to SOP.Operate, maintain, and troubleshoot laboratory analyzers and equipment.Perform quality control tasks and...


  • Hackettstown, United States Iscar Metals, Inc. Full time

    Job DescriptionJob DescriptionISCAR METALS, INC., a dynamic and innovative cutting tool company, has an immediate opening for a Technical Applications/Sales Representative for the New Jersey area.Preferred candidates will have a minimum of 3-5 years machining & industrial sales experience but we are always willing to train the right individual that has a...


  • Hackettstown, United States Immediate Care Walk In Management LLC Full time

    Position : Front Desk Associate Reports to : Office Manager Summary : The Front Desk Associate greets patients, updates insurance information in the system, verifies and analyzes health insurance benefits, explains payment policies, answers phones, and other administrative tasks. Job Duties and Responsibilities : • Greet, register, instruct, and provide...

  • Kohls Careers

    4 weeks ago


    Hackettstown, United States Kohl's Full time

    Job Description: Improve company profitability by developing and maintaining effective LP programs to reduce exposure to theft and increase associate awareness. Do you love . . . investigating losses from beginning to end? Are you energized . . . by teaching and training fellow associates on how to prevent shortage? Do you enjoy [ads1] Job Responsibilities:...


  • Hackettstown, New Jersey, United States Fulton Bank Full time

    Value Proposition: Our values define us and our inspires us to Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our  We champion a culture of and . We promote a digitally enabled work environment to continuously enhance the experience of our...


  • Hackettstown, New Jersey, United States Fulton Bank Full time

    Employee Value Proposition: Our values define us and our inspires us to Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our  We champion a culture of and . We promote a digitally enabled work environment to continuously enhance the experience...

  • Community Director

    1 day ago


    Hackettstown, United States Silver Tree Residential Full time

    Job DescriptionJob DescriptionCommunity DirectorLocation: Hackettstown, NJ             Silver Tree Residential, LLC is one of the fastest growing property management companies in the industry. We were formed in 2009 to operate a growing portfolio of multi-family and senior apartment communities. Our primary goal is to provide the best quality housing...