Rehabilitation Manager

7 days ago

Windsor Mill, United States Volunteers of America Chesapeake and Carolina's (V Full time

Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America - one of the nation’s largest and most comprehensive human services organizations.

Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged “to go wherever we are needed, and do whatever comes to hand”. Their declaration continues to guide Volunteers of America's impact on “Helping America’s most vulnerable”.

Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.

JOB SUMMARY

The Rehabilitation Manager is responsible for the clinical oversight of the PRP/RRP services provided by Volunteers of America Chesapeake. The Rehabilitation Manager is responsible for monitoring client progress, scheduling medical appointments, and providing clinical support services. The Rehabilitation Manager is also responsible for participating in the assessment of individuals for service needs and for the development and implementation of the individual's rehabilitation service plan. The Rehabilitation Manager is assigned to provide day-to-day oversight of the Psychiatric Rehabilitation Program located at Paca and Pratt Houses, including recruiting, hiring, training and supervising staff.

RESPONSIBILITIES:

- Responsible for the development of effective Individualized Residential Rehabilitation Plans for persons with chronic mental illness in compliance with state and agency policies and procedures.
- Serves as a liaison and consultant to residential providers, mental health professionals, medical staff, community agency workers, family, care providers and others involved in program planning, conflict resolution and on-going clinical support, as directed.
- Evaluates client performances and makes recommendations for referrals.
- Participates in service delivery to promote client progress. Coordinates services with other community agencies and participates as required in joint planning, assessment, and service delivery.
- Monitors overall client progress and prepares reports as directed. Communicates progress summary to appropriate staff and with client consent, other persons involved in client's treatment program.
- Provides crisis intervention services as necessary.
- Works with advisory groups and human service planning agencies to develop and improve service and integration opportunities for persons with chronic mental illness.
- Establishes and monitors client records as required by regulating agencies.
- Participates in the fee determination and billing processes and in the collection of fees.
- Conducts and attends in-house, program, staff, and training meetings as required.
- As directed, serves as a liaison to clients temporarily being served by inpatient facilities or detention centers and when appropriate, participates in the development of after care plans.
- Implements VOA Policies and Procedures and assures program compliance with state regulations.
- Participates in the development of discharge plans and provides follow along services as required.
- Screens, interviews, hires and managers staff for Baltimore region PRP in collaboration with RRP Senior Program Director. This includes approval of their work hours and performance evaluation. Disciplinary actions, including recommendation of the termination of staff, must be discussed with and approved by the RRP Senior Program Director.
- Ensures that orientation is provided to all staff, volunteers and interns and that in-service training is provided to direct care staff to the needs and characteristics of the population. Ensures all training is properly documented.
- Notifies, in writing, the reason for denial of service and provides as appropriate, information regarding other resources and service recommendations. Refers as appropriate, information regarding other resources and service recommendations. Refers, as appropriate, individuals denied PRP services, to the CSA or other agencies.
- Supervises the suspension of clients from service in compliance with applicable regulations.
- Coordinates the termination of clients from

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