Cashier

2 weeks ago

Sugar Grove, United States Ace Hardware Sugar Grove, IL Full time

Sugar Grove Ace and Sugar Grove Pet Supply are locally owned and operated and are a member of the largest retailer-owned hardware cooperative in the industry. Ace Hardware began as a small chain of stores in Illinois in 1924 and has grown to include more than 5,000 stores in 50 states and more than 70 countries around the world. As part of a cooperative, every Ace store is independently owned and is uniquely tailored to meet the needs of its local community. Our tagline "The Helpful Place" says it all. Our mission is to sell quality merchandise at competitive prices and to strive to become the most helpful hardware store ON THE Planet. Our experienced Associates will do their very best to help our customers. We will do this within a clean, convenient and fun shopping environment for our customers to enjoy.

Position Summary

The primary responsibilities of the Cashier position are to maintain helpful customer service, process sales quickly, accurately, and efficiently, and cash register operations.

Major Responsibilities

**The major responsibilities for this position include**:
Ensure each customer receives outstanding service which follows the S.A.L.E.S process and by mystery shop standards
Greet customers as they enter the store
Answer phone calls
Tactfully and pleasantly deal with customers
Maintain awareness of all promotions and advertisements
Accurately and efficiently ring on registers and maintain all cash at registers
Maintain orderly appearance of register area and supplies stocked
Perform other tasks as assigned from time to time by store management
Solicit customers to open an Ace Rewards card
Issuing receipts, refunds, credits or change due to customers

Minimum Requirements
The minimum requirements for this position include the following:
**Education/Training**: High School degree, some college preferred
Experience in a retail environment either in cashier, sales, or back office
A commitment to service, excellence and customer satisfaction
**Skills/Knowledge**: Ability to process information and/or merchandise through register system
Ability to communicate with associates and customers
Solid team player with excellent interpersonal skills with a strong willingness to learn
Knowledge of retail computer systems, electronic cash registers, MS Word, and Excel a plus
Exceptional organizational ability, high attention to detail, and ability to multi-task
Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business

Physical Requirements

**The minimum physical requirements for this position include**:
Ability to stand for an extended period of time
Move and handle boxes of merchandise and fixtures throughout the store, which entails lifting and perform all functions as set forth
Job responsibilities may change based on the needs of the business.

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