Head Golf Professional
4 weeks ago
Description:
**Position Summary**:
The Golf Professional will oversee and manage the golf operation. The position will promote an exceptional "golf experience," and provide excellent services and programs to all patrons.
**About Roberts Resorts & Communities**:
This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 people. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.
**PERFORMANCE OBJECTIVES**:
- Assists golf professional in instructing and with merchandising, on-course, cart and personnel management responsibilities
- Maintains pro shop inventory control system
- Assists members by providing and interpreting policies, rules and regulations
- Conducts golf clinics
- Maintains handicap records
- Operates pro shop in absence of Golf Professional
**Requirements**:
**KEY COMPETENCIES**:
- ** Problem-Solving Abilities**: Golf mechanics often encounter unique challenges when repairing or customizing clubs. The ability to diagnose issues and develop effective solutions is crucial for providing quality service to customers.
- ** Attention to Detail**: Precision and accuracy are paramount in golf club repair and customization. Paying close attention to details ensures that clubs are built to the exact specifications required by the golfer.
- ** Customer Service Skills**: Effective communication and interpersonal skills are important for interacting with customers. Understanding their needs, providing recommendations, and delivering excellent service contribute to customer satisfaction and loyalty.
**EDUCATION & EXPERIENCE**:
- High school diploma or equivalent required.
- Demonstrated experience in providing excellent customer service.
- Familiarity with operating light equipment such as mowers, trimmers, and utility vehicles.
- Proven ability to work effectively in a team environment and independently with mínimal supervision.
**PHYSICAL REQUIREMENTS**:
- Constantly stand, walk, push, pull, lift grasp, bend and kneel; Frequently use arms and hands
- Manual dexterity for using facility equipment
- Clear vision and hearing to communicate effectively
- Capability to lift up and carry up to 20 pounds
- Depending on the season, there is a possibility of encountering cold temperatures, heat, humidity, rain, and cold temperatures.
**BENEFITS**:
- Medical, Dental, and Vision
- Employer Paid Life Insurance
- Voluntary STD, LTD, Accidental, and Critical Illness
- PTO and 11 Paid Holidays
- 401(k)
- Working in an inclusive community
- Complimentary stay at one of our resorts
**COMMITMENT TO DIVERSITY**:
Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.
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