Patient Representative

7 days ago


Prince George, United States CareNow Full time

This position is incentive eligible.

**Introduction**:
Do you want to join an organization that invests in you as a **Patient Representative**? At CareNow, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

**Benefits**:
CareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long
- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

**_ Note: Eligibility for benefits may vary by location._**

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated **Patient Representative** like you to be a part of our team.

**Job Summary and Qualifications**:
**What you will do in this role**:

- Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed
- Answers phone calls to the clinic and provides information or refers questions to others as needed
- Verifies insurance timely and accurately
- Ensures the occupational client’s preference card is followed and occupational procedures
- Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information
- Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented

**What Qualifications you will need**:

- 1 year of clinical experience in a patient care setting is preferred
- Obtain BLS certification within 30 days of start required
- Strong customer service skills
- Ability to work with multiple computer programs

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._



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