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Gallery Host/front Desk Agent
4 months ago
**JOB RESPONSIBILITIES: (MUST be 21 years of age or Older)**
- Assist guests with check in and check out processes (verifying registration address and credit information balancing bank posting charges). Go above and beyond to provide assistance i.e. assist with luggage coffee directions wake up calls future reservations etc.
- Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services courteously and efficiently informs guests of hotel services features and room amenities.
- Answer hotel telephones courteously and efficiently following Hyatt Place standards.
- Prepare set up stock take down clean and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards. Be familiar and knowledgeable with the operation of the POS system.
- Assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner. Use suggestive selling techniques. Maintain a clean organized environment for guests by clearing tables during service.
- Follow Hyatt Place operational policies and procedures including those for cash and credit card handling safety and security and all other policies procedures and standards to ensure we can consistently exceed the guests' expectations.
- Other duties as assigned.
**Job Types**: Full-time, Part-time
Pay: $15.00 per hour
Expected hours: 16 - 38 per week
**Benefits**:
- Employee discount
- Free parking
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Morning shift
- Rotating weekends
Work setting:
- In-person
Work Location: In person
