Laboratory Director

**Employment Type**:
Full time

**Shift**:
**Description**:
**POSITION PURPOSE**:
The Director of Laboratory is responsible for the 24-hour operation of the Laboratory Departments in MercyOne Dubuque, Dyersville and Clinton. Additionally this position provides outreach oversight to area clinics and hospitals who utilize the Dubuque and Clinton laboratories. Ensures high quality, cost effective services and efficient operation of the Laboratory through supervision of testing personnel, equipment, test menus, procedures, test result reporting, Quality Control, and Performance Improvement. Selects, develops, and maintains a team of competent staff. Holds self and team accountable for achieving the highest level of quality of care, customer service, and colleague satisfaction, and recognizes the contribution for desired results. Driven to meet and exceed customer expectations.

Ensures compliance with regulatory agencies while conducting the business of the laboratory. Organizes, directs, and supervises functions, activities, and personnel in such a way as to ensure timely, accurate reporting of laboratory test results. Organizes the laboratory in such a way to ensure quality results rapidly in a cost-effective manner.

The Director of Laboratory in Dubuque directly reports to the MercyOne Regional Director of Laboratory Services. This position works closely with local leadership, and in conjunction with laboratory medical director, plans, organizes and manages laboratory services. Role models behavior that cultivates compassion and service quality. Serves as a leadership resource for those working in the laboratory department, Medical Staff and other hospital staff, and provides a framework for enabling maximum human development. Assumes a proactive role in improving quality.

Patients served range in age from premature newborns to geriatrics. Customers include departmental colleagues, peers, physicians and their office staff, vendors, patients, families, visitors, etc.

**Details**:
**Your best life. Our one purpose.**

At MercyOne, we own our actions to achieve our larger goals. We invest in great people and ask that you make each experience your responsibility.

**What we offer**:
We care about your well-being, both physical and mental, which is why our benefit package includes:

- Wellness programs
- Education reimbursement
- Personalized health insurance plans including dental and vision
- Paid time off
- Long
- and short-term leave
- Retirement planning
- Life insurance coverage

**What you will do**:

- Adheres to the principles of caring and expected behaviors outlined in MercyOne Dubuque Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with MercyOne Dubuque Medical Center's Mission and Values.
- Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
- Actively demonstrates the organization’s mission and core values and conducts oneself at all times in a manner consistent with these values.
- Develops, secures approval of, implements, monitors adherence to, and administers departmental policies and procedures, and ensures they are in compliance with all federal and state (and other accrediting bodies) laws and regulations.
- Actively leads and participates with the CAP accreditation process.
- Ensures compliance with federal, state, CAP and Joint Commission accreditation standards, CMS Conditions of Participation (COPs) and Critical Access rules and regulations.
- Recommends and implements agreed-upon long
- and short-term departmental goals and objectives in order to enhance department services. These goals are aligned with MercyOne state-wide, regional and market goals and objectives.
- Prepares, secures approval of, and administers departmental capital expense and operating budgets. Monitors adherence to budgets and initiates corrective action as necessary.
- Evaluates testing menu, platform, supplies, and equipment, and prepares written reports for senior leadership detailing findings. Makes recommendations for acquisition of new or additional laboratory equipment and supplies.
- Actively participates I regional laboratory strategic planning and implementation of approved initiatives to optimize operations and/or achieve financial targets.
- Interviews, hires, evaluates the performance of, and when necessary, disciplines ad discharges colleagues.
- Effectively interacts with laboratory colleagues, pathologists, physicians, nurses and other healthcare professionals to ensure quality and testing meets expectations.
- Develops and implements programs to improve laboratory service.
- Monitor, evaluate and maintain the Quality Control Program for the laboratory