Superintendent

**Position Summary**

The position of the building Superintendent is responsible for the safe and economical maintenance of the building including the grounds, outside perimeter, interior, and building’s mechanical equipment. The Superintendent shall assist in updating, implementing, and monitoring a written Superintendent Log, to track all incoming calls, maintenance needs and jobs completed of the interior and exterior of the building. The logs are to keep all building systems operational and functioning at peak performance. A contractors log must be kept to track all incoming contractors and units/common areas that are being worked in.

The Superintendent shall report directly to the manager.

The Superintendent shall present himself in a professional and business-like manner. The Superintendent is a role model for the building staff and will follow all Management Company and Condo rules and procedures. This includes wearing the proper uniform throughout their shift.

The Superintendent must interface with, and be responsive to, owners and tenants of the building in effort to provide quality, timely service and interface with the staff in a professional manner.

The Superintendent is directly responsible for all issues pertaining to building repairs, service and staff.

**Position Guidelines**

**Duties and Responsibilities**

Set forth below are the minimum specifics tasks of the Superintendent. The Superintendent is expected to use good judgment to initiate additional work tasks to maintain building repairs, services, and staff ongoing.

The Superintendent is directly responsible to facilitate all necessary building repairs or replacements. The Superintendent is required to react in a timely manner to satisfy owner and tenant building service requests.

The Superintendent’s overall responsibilities can be categorized into two procedural areas identified as Administrative/Supervisory and Maintenance.

**Administrative/Supervisory Responsibilities**

The building Superintendent is responsible for scheduling, reporting, organizing, and tracking all building activities and related staff issues.

1) Supervise and be held accountable for building staff in all activities including but not limited to training, and supervision

2) Implement, and monitor a written, comprehensive cleaning and preventative maintenance checklist for the building and property to be reviewed my Management periodically.

3) Supervise and direct Porter staff.

4) Supervise and perform where required, the cleaning and maintenance of the building and property.

5) Meet on a regular basis with Manager to follow through on work orders and discuss all building issues and projects.

6) Maintain services records for all equipment.

7) Maintain inventory of all building supplies.

**Administrative/Supervisory**

The Superintendent is responsible for the job performance of all building staff. The Superintendent must supervise them on a daily basis. The Superintendent and building staff are to remain on the premise during work hours unless otherwise directed. Violations of staff procedure should be written-up and included in the employee’s personal file, with copies provided to the staff member and to the manager.

The Superintendent shall assist and coordinate work performed at the building by outside contractors.

The Superintendent shall utilize resources with the manager to reduce costs to the building and to increase productivity goals.

All accidents, no matter how small or minor, must be reported immediately to the manager. A written incident report of the accident must be provided as follow-up within a 12-hour period to the manager.

Prepare weekly payroll, to be provided to Management

**Maintenance**

The Superintendent shall maintain a high level of cleaning throughout the building and surrounding perimeter. Hallways, lobby, and all building and property facilities must be kept clean at all times, with necessary repairs and “touch-ups” made in a timely manner. The Superintendent may be required to assist the staff in their duties in an emergency.

Maintenance duties require the Superintendent’s direct involvement to ensure all components and operations necessary for the building to function properly are carried out. Maintenance work is to be carried out either by the Superintendent himself; the building’s Porter; or independent service contractor(s). The Superintendent will work with all service contractors to ensure, generally, that elevators, pumps, motors and any other building equipment of mechanical nature are inspected regularly and cleaned, oiled, greased whenever necessary. Malfunctions should be reported immediately to the service contractors and the manager.

Set forth below are the minimum specific, but not exhaustive, tasks of the Superintendent. The Superintendent is expected to use a good judgment to initiate additional work tasks to maintain the building the building in “first” condition.

**General**