Mailroom Processor

**Job Type**: Clerical - Non-Exempt - Part-Time

**Job Purpose**:Reviews the modification and subordinate mortgage documents provided by the client and our calculation system to ensure accuracy prior to being sent to the borrower.

**Key Responsibilities and Accountabilities**:

- Print modification and subordinate mortgage documents in the correct format
- Ensure the documentation matches the proposed loss mitigation workout option
- Indicate where borrowers are required to sign the proposed documents
- Create mailing labels and package documents in the applicable envelopes
- Respond to client inquiries within two hours of receipt.
- Attend all department training meetings, webinars or other department meetings
- Assist with the training of new co-workers.
- Maintain confidentiality standards that protect the borrower’s private data.
- Participate in special projects and other duties as assigned.
- Knowledge Skills and Abilities:

- Proficient in Microsoft office
- Attention to detail
- Ability to multi-task
- Knowledge of Adobe Writer and/or Access, a plus

**Decision Making Authority**:

- Independent decision making
- Minimum Experience and Education Requirements:

- High school degree (or equivalent) required, some college preferred
- Prior mortgage related experience beneficial but not required

**Job Type**: Part-time

Pay: $18.00 - $20.00 per hour

Expected hours: 18 - 20 per week

Schedule:

- Monday to Friday

Ability to Relocate:

- Grand Rapids, MI 49525: Relocate before starting work (required)

Work Location: In person