Concierge/receptionist Pt Weekends

**Now Hiring**

**Concierge/Receptionist**

As the first point of contact in the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional manner.

**Benefits**:

- A company that is growing
- An awesome team that is passionate about seniors
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Holidays
- 401K/Roth plan
- Company-paid life insurance
- Perks and Discounts Program
- Parental leave
- Educational/Personal Development Reimbursement Assistance

**Responsibilities**:

- Proactively assist residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner.
- Monitor entry area for visitors and guests, greets and direct as necessary, answer incoming telephone calls and resident calls, forward and take messages, receive and send packages for residents, and assist residents who request assistance with mailing letters and packages.
- Manage the lobby; monitor and ensure the desk and lobby are clean and neat; create a comfortable, inviting area; assist the activity director and/or others as necessary in promoting activities with residents in the lobby.
- Respond to inquiries and/or tours when Community Relations Director, Executive Director, and Resident Care Directors are not available; facilitate experiences/tours of the community as needed.
- Promote and encourage residents to participate in activities.
- Follow and communicate company policies and procedures.
- Seek out and perform other duties as assigned or needed.

**Requirements**:

- Highschool diploma or GED
- Must have compassion for and desire to work with seniors
- Ability to communicate effectively with residents, families, staff, vendors, and the general public.
- Strong organizational and follow-up skills, and the ability to manage multiple priorities.
- Must be 18 years or older.
- Must meet all health requirements, including Health screening and TB clearance
- Must pass a drug screen and state-required fingerprinting and criminal background process.
- First Aide certification required