E-commerce Specialist(电子商务专员)

3 days ago


Houston, United States North America Innovation Tobacco Group Full time

Job Overview:
E-commerce specialist(电子商务专员)is responsible for managing and promoting e-commerce platforms. Their responsibilities typically include the following:
**Duties**:
E-commerce platform management: Responsible for maintaining and managing e-commerce platforms to ensure their normal operation. This may involve handling orders, updating product information, and managing customer service requests.

Product management: Responsible for adding, editing, and deleting product information, including product descriptions, prices, and inventory, to ensure the accuracy and timeliness of information.

Market promotion: Develop and execute marketing strategies for e-commerce platforms, including search engine optimization (SEO), search engine marketing (SEM), social media marketing, and content marketing, to increase platform exposure and attract more traffic.

Data analysis: Collect, analyze, and interpret data from e-commerce platforms, including traffic, sales, and user behavior, to develop effective business strategies and improvement plans.

Customer service: Handle customer inquiries, complaints, and return requests to ensure customer satisfaction and loyalty.

Partner relationship management: Communicate and coordinate with partners such as suppliers and logistics companies to ensure the smooth operation of the supply chain.

Technical support: Assist in resolving technical issues with e-commerce platforms and collaborate with the technical team to ensure platform stability and security.

Market trend research: Monitor the e-commerce industry's development trends and competitors' dynamics and propose corresponding response strategies.

Sales analysis and forecasting: Analyze sales data and make sales forecasts to develop corresponding sales strategies.

User experience optimization: Continuously optimize the user experience of e-commerce platforms to increase user retention and conversion rates.

**Experience**:

- Proven experience as an E-commerce Specialist or similar role for at least 1 year
- Strong knowledge of e-commerce platforms and content management systems (e.g., Shopify, Magento)
- Proficiency in SQL for data analysis and reporting
- Familiarity with digital marketing strategies and tools (e.g., Google Ads, SEO)
- Excellent analytical skills with the ability to interpret data and make data-driven decisions
- Strong attention to detail and organizational skills
- Knowledge of JavaScript is a plus

Schedule:

- 8 hour shift
- Monday to Friday

Application Question(s):

- photoshop

**Education**:

- Bachelor's (preferred)

Ability to Relocate:

- Houston, TX 77040: Relocate before starting work (required)

Work Location: In person


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