Front Desk/night Auditor

Front Desk Clerk/Night Auditor

**Duties**:

- Greet and check-in guests in a friendly and professional manner
- Provide excellent customer service to all guests
- Answer phone calls and respond to guest inquiries
- Assist with guest check-out process
- Handle guest requests and complaints promptly and efficiently
- Maintain accurate records of guest information and transactions
- Operate hotel phone systems and other office equipment
- Perform night audit duties, including balancing accounts and preparing reports

**Experience**:

- Previous experience in hospitality or customer service preferred
- Familiarity with hotel management systems and phone systems
- Strong communication skills, both verbal and written
- Excellent phone etiquette and customer service skills
- Ability to multitask and prioritize tasks effectively
- Bilingual skills (English/Spanish) are a plus
- Knowledge of guest services and guest relations

Join our team as a Front Desk Clerk/Night Auditor at our hotel. We are seeking a friendly and professional individual who is dedicated to providing exceptional customer service to our guests. As a Front Desk Clerk/Night Auditor, you will be responsible for ensuring the smooth operation of the front desk, assisting guests with check-in/check-out, answering phone calls, and providing general support to the hotel staff.

In addition to competitive pay, we offer benefits such as medical insurance, paid time off, and opportunities for career advancement within the hospitality industry. If you have a passion for hospitality, excellent communication skills, and enjoy working in a fast-paced environment, we would love to hear from you.

Please note that this position may require working evening or overnight shifts.

Schedule:

- 8 hour shift
- Overnight shift
- Weekends as needed

Work setting:

- In-person

Ability to Relocate:

- Payson, AZ 85541: Relocate before starting work (required)

Work Location: In person