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Regional Retail Manager

2 months ago

Charles Town, United States Bank of Charles Town Full time

Job Overview:
**Responsibilities**:

- Mentor, coach and support branch managers, helping them to be successful and fulfilled producers and leaders
- Collaborate with Chief Retail Banking Officer to establish and achieve production goals, complete retail initiatives, maintain uniformity of bank-wide practices and contribute to retail division long term growth and efficiency.
- Recognize and reward behaviors, attitudes and results which contribute to our organization's success
- Oversee and support regional branch budgeting process
- Provide leadership, accountability and support to branch managers
- Effectively complete assigned performance appraisals and support branch supervisors in this process
- Monitor and maintain regional branch FTE targets
- Coordinate effective staff coverage within region
- Provide accountability and support to Retail Lending in loan risk management and problem loan resolution
- Work with Retail Operations and other department leads to assess, create, and develop new bank efficiencies, products, or procedures
- Respond effectively to escalated client questions, suggestions, concerns, and complaints
- Insure appropriate Bank representation at certain regional community events as well as on-going leadership through civic and community organization involvement
- Plan, organize and deliver effective retail meetings and other training as needed
- Maintains a monthly sales plan with branches to include outside calls (including "cold calling")
- Accompanies branch managers and other teammates on calls with current/prospect clients
- Coach and encourage team participation in team sales efforts
- Perform other duties as assigned by Executive Management

Qualifications:

- Bachelor's degree, or commensurate education
- 8 years of progressive branch management
- Familiarity with all retail banking products
- Exceptional time management skills to handle multiple priorities effectively

Join our team as a Regional Manager and play a key role in shaping the success of our retail operations.

BCT offers an attractive benefits package to include medical, vision, dental insurance; life insurance; 401K; employee stock; paid holidays; PTO; paternity leave; tuition reimbursement

BCT has been named Best Bank to Work For 2020, 2021, 2023

BCT is an equal opportunity/affirmative action employer.

BCT supports a workforce of diversity, equity, inclusion, and accessibility

Pay: From $60,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance

Experience level:

- 8 years

Shift:

- Day shift

Weekly day range:

- Monday to Friday

Work Location: On the road

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