Payment Processor

**Not sold yet?**

We are proud to offer a benefit package that includes medical, HRA, dental, 401K, PTO, and paid parking.

Are you interested in becoming part of the **next generation of patient financial engagement programs?** Do you want to make a difference as a part of a quickly growing team? At **AblePay Health**, we are on the mission of providing an enhanced patient experience. To support our mission, we’re on the hunt for a values-driven **Payment Processor** that wants to work hard, have fun, and make a difference with us in **Allentown, PA.**

**What the Job Looks Like**

As a Payment Processor, you will evaluate claims to ensure data integrity before processing within our secure Member Portal. Other responsibilities include, but are not limited to:

- Build credible, trusted relationships with our clients and customers.
- Promptly respond to each of our customers’ inquiries.
- Support our ticket system to ensure member payments are processed properly and efficiently.
- Support the Claims Adjudication, HRA, and Member Support departments as required.
- Establishes a working relationship with billing providers, Members and internal staff
- Assists Members on any related dispute/issue as authorized.

**What you’ll need to thrive**:

- College degree or comparable work experience.
- Critical and creative thinking caps.
- A passion for helping others, eager to go the extra mile to provide remarkable customer service.
- Strong written and verbal communication skills.
- Adaptable to company’s changing priorities and needs.
- Ability to work as a team but think as an individual.
- Values-driven with strict professional ethics, confidentiality, and privacy protector of patient medical records.
- Mathematic mindset to assist our customers, even in the most difficult situations.
- Comfort using MS Office (Word, Excel, Outlook, PowerPoint).

**What’s in it for you?**
- **Unique - **This is not your typical Payment Processor role. We want you to challenge the status quo and make the position yours.
- **Rewarding - **Your work truly makes a difference. You are VALUED.
- **Challenging -** We reward innovation, creativity, and the ability to GET STUFF DONE.

**Not sold yet?**

We are proud to offer a benefit package that includes medical, HRA, dental, 401K, PTO, and paid parking.

**PLEASE NOTE - To be considered, all applicants MUST include**:

- An updated resume

EOE, M/F/D/V.

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person