Patient Care Coordinator

4 weeks ago

Lancaster, United States Beltone Full time

**Patient Care Coordinator - Lancaster, PA**

**Hourly Rate: $16/hour plus commission**

**Hours: M-F 8:30AM-5:00PM**

Do you have great attention to detail? Are you looking to work in an office environment where you can make an impact?

At Beltone, we believe the best way to offer our patients premium service is to value our employees and create a positive work environment. The Patient Care Coordinator will be the face of the practice and will create an extraordinary patient experience.

**Highlights**
- Perform general office and administrative duties, assisting the Hearing Care Practitioner (HCP) with the patient process.
- Successfully utilize the scheduling system to maximize test opportunities for the office.
- Actively call current, past and potential patients through identified sources. Track and report appointment results.
- Develop and assist the HCP in local marketing and sales activities, including sourcing new avenues for building community relationships and referrals.
- Responsible for professional answering incoming phone calls and messages, as well as follow-up activities with patients.
- Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts).
- Reconcile cash balance and manage Account Receivables and Payables, including making bank deposits.
- Maintain a clean and welcoming office and work environment.

**Qualifications**
- High School diploma or equivalent is required.
- 2 years office experience is preferred.
- 2 years customer service experience preferred.
- Must be proficient in MS Office.
- Must be able to type.
- Join us_
- Beltone is America’s Best Hearing Care Retailer and Best Customer Service provider according to Newsweek (2022, 2023,2024), and the reason is our people_

We are an Equal Opportunity Employer.

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