Dental Patient Coordinator

2 weeks ago


Asheville, United States Dental Associates Group Full time

**Join Our Front Desk Team at Fox Dental Associates in Asheville, NC**

**Position: Front Desk Coordinator**

Are you driven by dedication, possess exceptional organizational skills, and have a true passion for dentistry and patient care? Fox Dental Associates in Asheville, NC invites you to become a valued member of our team as a Front Desk Coordinator in our esteemed private practice

**Why Choose Fox Dental Associates**:

- ** Professional Growth**: Thrive in a supportive environment that nurtures your development, offering potential career advancement opportunities within our practice.
- ** Team Harmony**: Experience the perfect blend of individual responsibility and teamwork, creating an optimal and enjoyable work environment.
- ** Competitive Compensation**: Recognizing your pivotal role, we offer compensation that surpasses industry standards.
- ** Comprehensive Benefits**: Your well-being matters to us. Enjoy benefits such as paid time-off, health, dental, and vision coverage, as well as a 401(K) retirement plan.
- ** Work-Life Balance**: Bid farewell to unpredictable schedules. Our structured hours promote a healthy work-life balance.
- ** Team Building/Celebrations**: Participate in team-building activities and celebrations that foster camaraderie within our supportive and collaborative team.

**Responsibilities**:

- ** Front Desk Excellence**: Efficiently manage front desk operations, including appointment scheduling, patient check-in/check-out, and handling phone inquiries.
- ** Patient Engagement**: Warmly greet patients, ensuring their comfort and addressing their needs throughout their visit.
- ** Administrative Coordination**: Collaborate with clinical staff for seamless patient flow and an excellent patient experience.
- ** Insurance Handling**: Assist patients with insurance matters, accurately process claims, and facilitate billing procedures.
- ** Communication**: Effectively communicate treatment plans, financial estimates, and post-operative instructions to patients.
- ** Compliance**: Adhere to all regulatory guidelines, including HIPAA and OSHA, to maintain a safe and confidential environment.

**Qualifications**:

- ** Experience**: At least 1 year of Dental Office Experience (Knowledge of Open Dental Software is a plus)
- ** Exceptional Communication Skills**: Friendly and professional demeanor with excellent verbal and written communication skills.
- ** Organizational Skills**: Ability to manage tasks, prioritize, and maintain order in a busy front desk setting.
- ** Ability to Multitask**: Navigate a fast-paced office environment, transitioning between check-in and check-out duties efficiently.
- ** Team Player**: Collaborative mindset, working effectively with colleagues to ensure a harmonious work atmosphere.
- ** Patient Focused**: Strong commitment to delivering exceptional patient experiences with empathy and professionalism.
- ** Attention to Detail**: Meticulous attention to detail in managing patient records, appointments, and financial transactions to maintain accuracy and compliance.

**Hours**: Monday-Friday 8AM-530PM


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