Front Desk Agent

2 weeks ago


Hanover, United States Holiday Inn Express of Hanover Full time

Overview:
**Responsibilities**:

- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Answer phone calls and direct them appropriately
- Handle guest inquiries and provide accurate information about the hotel facilities and services
- Training
- Process payments
- Ensure the front desk area is clean and organized

**Skills**:

- Strong phone etiquette skills
- Experience in customer service
- Able to multi-Task
- Proficiency in front desk operations
- Ability to work in a fast-paced environment
- Familiarity with night audit procedures
- Excellent guest services skills

Joining our team as a Front Desk Agent offers the opportunity to be part of a dynamic hospitality environment, interact with diverse guests, and contribute to creating memorable experiences for our visitors.

**Job Type**: Part-time

Pay: $12.00 - $13.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- Employee discount
- Flexible schedule
- Paid time off

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Rotating weekends
- Weekends as needed

Work setting:

- In-person

**Experience**:

- Hotel experience: 1 year (preferred)

Ability to Commute:

- Hanover, PA 17331 (required)

Work Location: In person


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