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Central Dispatch

4 months ago

Sharon Hill, United States SRM Concrete Full time

**Location**: Sharon Hill - 24002 (Sharon Hill, PA)

**Summary**:
Central Dispatcher manages the orders, scheduling trucks, and manages incoming orders to ensure proper scheduling for future orders.

**Duties and Responsibilities**:

- Answers incoming calls and communications.
- Coordinates response and delivery of received information to field staff.
- Dispatches and deploys staff, vehicles, and/or units based on communications received.
- Adeptly uses multi-line telephone system, mobile phones, two-way radios, and other communications methods and networks.
- Maintains calm communication with and provides information to incoming callers.
- Schedules drivers for delivery; selects most efficient routes for each driver.
- Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed.
- Monitors drivers working hours to ensure compliance with federal and state laws and regulations.
- Performs other duties as assigned.

**Qualifications**:

- Excellent verbal communication skills.
- Ability to execute directions accurately and with speed.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks, delegating when appropriate.
- Ability to operate or to quickly learn a variety of communication systems.

**Benefits**:

- 7 Paid Holidays (From day one) & Paid Time Off
- Weekly Pay by Direct Deposit
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short
- & Long-Term Disability
- 401(K) Plan with a match of Up to $100 Per Week
- Pay rates are based upon experience and will be discussed in a face-to-face interview._