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Advisor Pathways and Case Management
4 months ago
We are currently seeking an Advisor who will advance the institution’s proud tradition of excellence in academics, student life and community service.
**SUMMARY**
Partner with students, faculty, staff, instructional services, administrators, and the community in a proactive process which facilitates the development of intentional educational and career plans to help students achieve academic, personal, and professional goals. Advisors are responsible for informing prospective, new, and returning students of educational opportunities and requirements. Advisors will provide a high level of customer service support to their caseload of assigned students and assist as needed with walk-ins, peak registration, recruitment, orientation, and completion programs and initiatives. Advisors play a critical role in the implementation of relevant student services activities to increase retention rates, course completion rates and/or transfer to either a college/university, or the workforce.
**ESSENTIAL DUTIES AND RESPONSIBILITIES **include the following. Other duties may be assigned.- In collaboration with student, identify the appropriate educational and career options, assist with the analysis of each option, including possible outcomes and their implications; establish academic and career goals, and establish an action plan for students to explore alternative careers and related program adjacency;-
- Identify options for students to satisfy degree requirements, evaluate and make recommendations, and or amendments to student’s program of study;-
- Use case management principles of advocacy, assessment, and service facilitation to advance the achievement of student goals and link students with appropriate resources throughout the educational continuum and beyond as necessary;-
- Utilize available and appropriate technology to: monitor academic progress of students toward degree and/or certificate completion, identify current and potential academic needs, document ongoing case management activities, and document all pertinent student information and status updates;-
- Teach students the skills to self-navigate to degree completion utilizing campus information, student on-line system, and campus resources;-
- Assist students in the acquisition, usage and evaluation of information including college guidelines, catalogs and on-line resources;-
- Interpret admissions assessment scores and advise students of appropriate placement, and coursework;-
- Monitor caseloads to ensure that students are making adequate progress towards completion of chosen certificate or degree, and use available technology tools to send caseload messages regarding milestone attainment;-
- Respond in a timely fashion to proactive “early alerts” of assigned students. Provide information and referrals to students needing services such as: tutoring, testing, career entry, counseling, financial aid, disability services, etc.;-
- Provide information regarding student life opportunities to include student activities and recreational sports. Inform students of the benefits (i.e. leadership skills, team building, and, civic engagement);-
- Provide information regarding the promotion of special programs and opportunities such as learning communities, bridge courses, honors programs, service learning, etc.;-
- Inform students of procedures such as withdrawal, repeating coursework, advanced standing credit, graduation, etc.;-
- Provide transfer planning to universities to include, joint admissions programs, articulation agreements, common course numbering system, and transfer plans;-
- Provide assistance to students, parents and community agencies with accurate up-to
- date information to make sound educational decisions;-
- Attend annual professional development training as required;-
- Assist with recruitment activities to include arranging on-site college visits for parents and students;-
- Establish and maintain interdepartmental relationships with all student services and instructional programs;-
- Participate in college committee work as recommended and approved by supervisor;-
- Participate in at least one HCC student event per semester as scheduled and approved by supervisor; and Participate in HCC graduation as required by Student Services leadership team.
**QUALIFICATIONS**
To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.
**EDUCATION**
Bachelor’s degree required. Master’s degree in a related field is preferred..
**EXPERIENCE**
Prefer two (2) years related work experience in post-secondary institution.
Experience with PeopleSoft is a plus.
**KNOWLEDGE, SKILLS AND ABILITIES**- Demonstrated experience with computers and database related software;-
- Self-directed with the ability to work independently within changing deadlines;-
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