Dunkin/baskin District Manager
2 weeks ago
**About us**
Luis Group Management, LLC is a medium business in Marriottsville, MD 21104. We are fun, fast-paced and rewarding.
Our work environment includes:
- On-the-job training
- Growth opportunities
- Flexible working hours
Luis Group Management, LLC is a fast growing independently owned & operated franchise of Dunkin' Donuts, Baskin-Robbins and Jersey Mike's Subs restaurants based out of Silver Spring, Maryland with operations in the DC & Baltimore markets.
Principal Responsibilities and Key Activities:
- Leads Operational Excellence and the Guest Service Commitment:
Role models exceptional Guest service for Team Members and continually motivates his/her Team to deliver passionate Guest service at all times. Empowers the Team to make decisions that are in the best interest of the Guest and provides a learning environment to build capability to satisfy Customers.
- Builds Team Talent: Ensures only the best people are hired and developed in the restaurants. Builds teamwork through effective training, deployment and communication. Understands performance criteria and holds self and Team accountable through effective coaching
- Drives Sales Growth: Thinks creatively and seizes business opportunities. Learns quickly and challenges the status quo and seeks new and better ways to doing things. Projects a competitive spirit and a drive to succeed through having pride and expertise in area of responsibility.
- Manages Controllable and Restaurant Compliance: Utilizes learning to identify trends in performance and probes the situation to analyze the root cause of an issue. Understands the critical nature of making logical and timely decisions under tight deadlines and high-pressure situations.
- Plans and Communicates: Understands the importance of creating and executing an actionable plan to achieve goals. Clearly conveys important information and ideas and influences others to align with strategies and tactics.
Pay: $50,000.00 - $85,000.00 per year
**Benefits**:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Holidays
- Night shift
- On call
- Weekends as needed
**Experience**:
- QSR: 3 years (required)
- Multi Unit Restaurant: 3 years (required)
Willingness to travel:
- 100% (required)
Work Location: On the road
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