Restaurant Team Member/crew/staff

2 weeks ago

East Greenwich, United States Hometown Poké Full time

**Hometown Poke & Bubble Tea is seeking an experienced and multi-faceted individual to join their team. We are headquartered in Providence, RI, and have a secondary location under construction in East Greenwich, RI (anticipated opening July 2024).**

**Benefits of working at Hometown Poke & Bubble Tea include**:

- Starting wages above state minimum
- A meal on us during your shift
- Periodic team events (dinners, activities, and more)
- Continuous on-the-job training and development
- Exposure to business building and working in the start-up environment

**Become a part of weekly tip share after training is completed which averages an additional $4-$9/hour.**

**Overview**:
We are seeking dedicated Restaurant Staff to join our team. If you have a passion for the culinary arts and enjoy working in a fast-paced environment, we would love to have you on board. Our new location in East Greenwich is opening in July and we are excited to be creating a new team for this location. There will be opportunities to assist with various regional food truck events.

**Duties**:

- Performing any and all duties to ensure the smooth operation of the restaurant and/or food truck
- Ensuring food safety, quality and accuracy of orders
- Serving food and beverages promptly
- Effectively handling guests' needs and/or complaints
- Managing online deliveries and troubleshooting order issues
- Opening/closing cash drawer and accurate cash handling in Square POS system
- Maintain cleanliness and organization of the dining room and restrooms
- Completing opening and closing checklists
- Ensuring dining room, kitchen, and bathrooms are clean and well-stocked at all times
- Managing inventory, ensuring managers are informed when products get low
- Assist with food prep
- Overseeing proper product preparation, rotation (FIFO), portioning, cooking and holding times, and refrigeration logs
- Ensuring that health and safety standards are followed at all time

**Skills**:

- Strong time management skills to handle multiple tasks efficiently
- Culinary knowledge to assist in food preparation when needed
- Familiarity with Square POS or similar restaurant management software
- Understanding of retail math for cash handling purposes
- Ability to provide exceptional customer service in a restaurant setting

**Qualifications**:

- Two years of experience in the restaurant industry
- Excellent customer service skills
- Strong communication skills and a friendly disposition
- Thorough understanding of poké ingredients and an ability to articulate our menu offerings after initial training
- Punctual and reliable - tardiness and missed shifts are not tolerated
- Ability to remain calm and work quickly when there is a rush of customers
- Availability to work during store hours (daily 10am-9pm)
- Must be authorized to work in the US
- ServSafe certified strongly preferred (required for managers)
- Ability to lift and carry up to 50 lbs
- Driver's license and a good driving record (if wanting to drive the food truck)
- Demonstrates time management, initiative and proactive skills
- Flexible availability with the opportunity to assist with external events and catering with our Food Trucks
- Strong cash handling skills, preferred knowledge of Square POS system
- Knowledgeable in food safety regulations and preparations

Join our team today and embark on a rewarding career in the restaurant industry

**Job Types**: Full-time, Part-time

Pay: $14.00 - $18.00 per hour

Expected hours: 20 - 35 per week

**Benefits**:

- Employee discount
- Flexible schedule
- Food provided
- Paid training

Restaurant type:

- Café
- Fast casual restaurant
- Quick service & fast food restaurant

Shift:

- 8 hour shift
- Day shift
- Evening shift

Weekly day range:

- Monday to Friday
- Weekends as needed

**Experience**:

- Restaurant: 3 years (required)
- Food handling: 2 years (required)

License/Certification:

- ServSafe (preferred)

Ability to Commute:

- East Greenwich, RI 02818 (required)

Work Location: In person

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