Assistant Retreat Director

3 weeks ago

Granite Bay, United States Freedom Spas of Sacramento, LLC Full time

Robust leadership training and development: we want to support you in your role and set you up for success
- You’ll experience a culture that invests positive energy into everything we do
- Employee benefits, flexible schedules and a rewarding career path

**Responsibilities**The essential duties and responsibilities of the **Assistant Retreat Director** position are designed to assist the Retreat Director to help ensure exceptional guest service and team member satisfaction, these duties include but are not limited to the following:Assist the Retreat Director in managing all aspects of the **Daily Operations**:

- Directly assist the Retreat Director to supervise all aspects of Retreat operations, from driving revenue and profitability to managing inventory, ensuring brand systems and processes are adhered to with consistency through each shift
- Assist as assigned with recruitment, hiring, training, developing and retaining top talent
- Plan and implement Front Desk Sales Associate training; in-the-moment coaching, role playing, and training is essential for the success of the Front Desk Team
- Stay updated on all services, products and promotions, be diligent in setting the example for your team
- Effectively manage team member schedules to ensure proper execution of daily operations
- Collaborate with the Retreat Director to set individual team member and overall Retreat goals; create plans and convert plans into action to meet and exceed goals
- Lead by example, demonstrating the ability to achieve personal as well as team goals

Adhere and align the team and Retreat to our **Brand Standards**:

- Create an environment that is passionate about providing supreme guest service
- Focus on building guest loyalty by consistently following the proven operating system of Massage Heights
- Enhance the value of the Massage Heights brand name in the minds of current and future guests by supporting and implementing the brand’s Mission, Core Values and Strategies
- At least 1-year face to face sales or retail management experience
- Self-starter mentality with leadership, organization, communication and interpersonal skills
- At least 1-year experience in training, coaching, and conflict resolution
- Capacity to develop positive relationships with employees to manage coaching/mentoring with discipline
- Demonstrate working knowledge of computers and standard software
- Basic business math skills
- Must be able to work varied hours to include weekends, evenings, holidays, etc

Compensation: $25 per hour plus commissions on membership and retail sales.

At Massage Heights, we believe in the healing power of touch. We believe the work of massage therapist and estheticians truly does change the world one fantastic body at a time. We have wonderful career opportunities for those seeking a place of acceptance, respect, and validation of their unique talents.

**Join the Team at Massage Heights**Our brand purpose is to Elevate the Lives of the People we Touch. We believe our team members promote healing by providing mental and physical wellness. Our organization is built around our purpose. We are focused on creating a positive impact in our local communities one guest at a time.We value being Loyal, Authentic, Diligent and Passionate. We work to build a diverse and inclusive organization and are loyal to our Team Members. We are authentic in our commitment to making Massage Heights the massage provider of choice. We are passionate about our Guests. We are diligent in providing a consistently elevated experience.Massage Heights is a family-owned business where all team members are family. If you are passionate about elevated the lives of people in your community, we would like you to join our team.

Pay: $25.00 per hour

**Benefits**:

- Employee discount
- Paid time off

Schedule:

- 8 hour shift
- Evening shift
- Morning shift
- Weekends as needed

Ability to Relocate:

- Granite Bay, CA: Relocate before starting work (required)

Work Location: In person

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